Palm Coast - In order to maintain the reliability of the water distribution system serving City of Palm Coast customers, the Utility Department will temporarily change the disinfection process for the Palm Coast potable (drinking water) water supply.

From Nov. 10 through Nov. 30, the City will disinfect the water with free chlorine rather than combined chlorine/ammonia (chloramines). This change will also affect residents and customers of Marineland and Flagler County Utilities who reside in Painters Hill and Beverly Beach. During this period, customers may experience a slight increase in the taste and odor of chlorine. 

The periodic and temporary conversion from chloramines (which are a longer-lasting disinfectant) to free chlorine (which is a stronger disinfectant), helps to ensure the quality of the drinking water in the distribution system. The maintenance program, which is a normal procedure for water systems, is supported by the Florida Department of Environmental Protection and will include daily testing to monitor water quality and measure the effectiveness of the program. After this process is completed, Palm Coast Utility will revert to disinfection by the chloramines method.

Customers on dialysis who use a proportioning machine to prepare dialysate are advised to contact their physician to obtain the appropriate steps to accommodate the change in water disinfection. Customers who have fish tanks or aquatic species are advised to contact a professional aquarist to avoid any problems associated with chlorine.

For more information, please contact Palm Coast Customer Service at 386-986-2360.