Hurricane Matthew Recovery Information

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Hurricane Matthew Recovery Information

Posted 10/21/2016 11:31pm
Information from Flagler Country

'State of Local Emergency' document released to assist residents with insurance claims

October 21, 2016 - Officials in Flagler County have released copies of its signed "State of Local Emergency" document filed with the Clerk of the Circuit Court & Comptroller to assist those residents required to evacuate with their insurance claims in the aftermath of Hurricane Matthew.

"For insurance purposes, you are not allowed to just leave your house unless you are required to evacuate," said Steve Garten, Flagler County Public Safety Emergency Manager.

Flagler County called for mandatory evacuations of evacuation zones A, B and C on October 5. Residents were notified through CodeRED, sometimes referred to as "reverse 9-1-1," between the hours of 8:31 p.m. and 9:04 p.m., as well as through radio announcements, social media and other traditional media sources.

Evacuation Zone A includes everything east of the Intracoastal including Marineland, Hammock, Flagler Beach along A1A.

Evacuation Zone B includes the neighborhoods along Colbert Lane to the south, all of the C section and the F section east of Florida Park Drive and the F section east of Palm Harbor Parkway. This zone also includes the area east of Old Kings Road, south of State Road 100 including Bulow and its adjacent neighborhood, Grand Haven and western Flagler Beach.

Evacuation Zone C is a very small section tucked within the boundaries of B.

It is under the authority of the signed proclamation of the "State of Local Emergency" that mandatory evacuations were ordered.

"This documentation will help our residents make those claims, and get the reimbursements they should for things like overnight hotel stays," Garten said. "Keep all of your receipts."

Click here to view the Emergency Proclamation.

Posted 10/20/2016 2:13pm
Information from Department of Health

DOH-FLAGLER BEACH ADVISORY LIFTED FOR WASHINGTON OAKS

BUNNELL, FLA- The Florida Department of Health in Flagler County (DOH-Flagler) has lifted the swimming advisory for the Washington Oaks area of the beach based on results of water sampling. There are no advisories at this time.

A swimming advisory means that contact with the water may pose an increased risk of infectious disease based upon Environmental Protection Agency (EPA) criteria, and wading and swimming is not recommended at this time.

The Flagler County Health Department monitors 6 sample sites along the Flagler coast for Enterococci bacteria.

Enterococci are enteric bacteria that normally inhabit the intestinal tract of humans and animals. The presence of enteric bacteria can be an indication of fecal pollution, which may come from storm water runoff, pets and wildlife, and human sewage.

If they are present in high concentrations in recreational waters and are ingested while swimming or enter the skin through a cut or sore, they may cause human disease, infections or rashes.

Additional information of beach water quality can be found on the following website http://www.floridahealth.gov/environmental-health/beach-water-quality/index.html

For further information, please contact your local county health department or visit www.floridahealth.gov or www.FloridaDisaster.org.

Posted 10/20/2016 2:11pm
Information from Flagler Schools

School Board Adopts Post-Storm Calendar

Members of the Flagler County School Board accepted the proposed revised calendar put forth by the school district's Calendar Committee. Changes were needed to make up for days missed during Hurricanes Hermine and Matthew. In all, students missed five days from the two storms.

Previously, October 14th was used as the first of these make-up days. This was originally a Teacher Workday. An effort was made to make up these lost days within the first semester. To that end, students will now go to class November 21st and 22nd. These days were originally part of a week-long break surrounding Thanksgiving Day.

Additionally, March 10th and April 14th will now be school days. They were Teacher Workdays on the previous calendar.

The Calendar Committee went through every possible scenario in proposing these changes to the Board. It was felt this option offered the best solution of giving meaningful classroom time to our students and meeting the mandated amount of time required for courses.

The updated calendar can be found on the Flagler Schools website at: http://flaglerschools.com/district/human-resources/calendars.

Posted 10/19/2016 1:35pm

Information on the removal of hazardous trees from City of Palm Coast

The City of Palm Coast is getting many questions about trees damaged by the hurricane and whether the City will remove them.

If a tree originated on City property and fell onto private property, the property owner should call the City's Urban Forestry Division for an inspection to determine the removal process. Urban Forestry is at 386-986-3758.

If a tree originated on private property and fell on that same private property, it is the owner's responsibility to have the tree removed.

If a tree originated on private developed property (house or business) and fell onto an adjacent private developed property, this is a civil issue between the two owners and a possible insurance claim if the tree caused damage. Removal of the tree would be the property owners' responsibility.

If a tree on undeveloped private property (vacant lot) was damaged or is leaning in a potentially hazardous way toward an adjacent developed private property, the owner should contact the City's Urban Forestry Division at 386-986-3758 to arrange for an inspection of the tree. If a tree inspector determines a hazardous tree on an undeveloped private property poses an imminent threat and needs to come down immediately, the City will issue a notice of remedy to the property owner. If the tree is not removed in the timeframe provided, the City will arrange for a contractor to take the tree down as soon as possible. The City would then bill the owner after the fact for the cost incurred to remedy the violation.

If a hazardous tree has already been reported to Urban Forestry, there is no need to call again. The City has received thousands of calls and is responding as quickly as possible.

Posted 10/18/2016 11:54pm
Information from Flagler County

Debris removal ongoing in Flagler County

October 18, 2016 - Debris removal is ongoing in Flagler County and likely will be for several weeks.

"This is a long process," Flagler County Engineer Faith Alkhatib said. "Our contractors have doubled the number of trucks to our area. They are arranging to bring in even more trucks by the end of the week so we can get this work done as quickly as possible."

The goal for Flagler County is to have all of the debris collected in the unincorporated areas within 30 days. The time frame to complete this first sweep of the county could be either longer or shorter depending on the actual volume of debris collected.

Debris removal scheduled for Tuesday includes the following unincorporated areas of Flagler County: in the Hammock area of Hernandez, Sanchez, Shady Lane, Pamela Parkway and Magnolia Manor; Marineland Acres beginning with Ocean Street and continuing south; Espanola; and, John Anderson Highway. Pick-up at Sugarmill Plantation is anticipated to continue until this weekend.

Residents of unincorporated Flagler County have been asked to get storm-generated debris to the roadway as quickly as possible to avoid being missed.

"We know it's frustrating when everything has been moved, and then it is not immediately picked up," Flagler County Commission Chair Barbara Revels said. "Please patient, though, and don't be alarmed if some things are removed and not others. Different trucks pick up different types of debris."

Several gated communities with private roadways have given Flagler County authorization to pick up debris for their residents. As of Tuesday, those homeowners associations include the following: Beach Haven Homeowners Association; Bulow Plantation Homeowners Association; Dixie Commons Property Owners; Dunes CDD; Eagle Rock Ranch Owners Association; Flagler Beach Polo Club; Flagler Beach Polo Club West; Island Estates Neighborhood Association; Lakeside by the Sea Homeowners Association; Maritime Estates Owners Association; Palm Coast Plantation HOA; Plantation Bay Community Association; Sea Colony HOA; Shelter Cove Homeowners Association; Sunset Inlet Owners Association; Surfside Estates Owners Association; and, West Lake at Plantation Bay Property Owners Association.

Representatives from other private communities are encouraged to call the Flagler County Administrative Offices at 386-313-4093 for an authorization agreement.

Remember to keep vegetative debris (woody burnable debris such as limbs and shrubbery) separated from construction and demolition debris, as they will be collected separately. Bagged debris should not be placed in the right-of-way; only loose debris will be collected.

Hazardous waste should be brought to Flagler County's household hazardous waste collection center and recycle drop-off center is operated at the closed C & D Facility, located at 1700 South Old Kings Road. Hours of operation are Monday through Friday, 7 a.m. to 3:30 p.m. This service is provided free of charge to Flagler County residents.

Hazardous waste accepted at the landfill includes used motor oil, antifreeze, lead-acid and rechargeable batteries, paints, thinners and solvents, pool chemicals, fluorescent light bulbs and gasoline.

Do not place debris near water meter vaults, fire hydrants or any other above ground utility.

Residents from the city of Palm Coast should call the customer service line at 386-986-2360 for information about debris removal within the city limits.

Posted 10/18/2016 11:51pm
Information from Flagler County and Flagler Beach

Flagler's beaches partially reopen Wednesday, A1A detour remains

October 18, 2016 - The beaches in within the city of Flagler Beach and Flagler County will partially reopen Wednesday for the first time since Hurricane Matthew hit. Several beaches in the unincorporated area of Flagler County will also open.

Effective at 8 a.m. Wednesday, Flagler Beach will open the Boardwalk beach area between 4^th Street North and 9^th Street South. The beach will remain closed south of 9^th Street South, as additional safety issues still exist.

Beachgoers should use caution as debris, boards and other hazards may still be embedded in the sand or floating in the ocean.

"The Pier will still be closed, but the Pier Shop and restrooms will be open," Flagler Beach City Manager Larry Newsom said. "Lifeguards will be on duty."

Swimming and surfing is permitted, but surfers are not allowed within 150 feet of either side of the pier by city ordinance.

Parks and beaches in the unincorporated areas of Flagler County - Jungle Hut, Old Salt Park on 16^th Street (near the Hammock Beach Resort), and River-to-Sea will also open Wednesday to residents and visitors. There is still no beach access for MalaCompra.

"Varn Park's dune walkovers are closed with extensive damage," Flagler County Administrator Craig Coffey said. "The walkover is gone at MalaCompra and there is damage at the end of the road that needs to be addressed before we can open it up to the public. Please do not walk over any dunes."

Beach access will be permitted at the following locations within Flagler Beach: North 4^th Street; North 3^rd Street; North 2^nd Street (but no ADA-accessible ramp); South 2^nd Street (with outdoor shower); South 3^rd Street (with outdoor shower; South 5^th Street; and, South 8^th Street.

"We've worked extremely hard to open a portion of the beach to the public," Newsom said. "Getting our residents and visitors back to normal is a top priority, and I think we're taking a giant step toward accomplishing this goal by reopening a portion of the beach tomorrow morning."

Those traveling to Flagler Beach should remember that a portion of State Road A1A collapsed as a result of Hurricane Matthew, forcing the Department of Transportation to close a 1.4 mile stretch of the scenic highway. Traffic is being detoured one block west - to South Central Avenue - between South 9^th Street and South 22^nd Street.

"South Central Avenue is a residential street where children, dog-walkers, pets and bicyclists are used to light traffic and slower speeds," Flagler Beach Police Chief Matt Doughney said. "The speed limit on South Central Avenue is 25 mph. The detour was created out of necessity, and we are asking visitors and residents alike to exercise patience and courtesy while the detour is in place."

Questions about the South Central Avenue detour should be directed to Doughney at 386-517-2024.

Posted 10/18/2016 11:28am
Information from Flagler County

FEMA amends declaration to include 'Individual Assistance' in Flagler County

October 18, 2016 - The Federal Emergency Management Agency amended its Major Disaster Declaration late Monday to include Individual Assistance for Flagler County to assist residents with expenses related to Hurricane Matthew.

"This is great news," said Flagler County Commission Chair Barbara Revels. "This will help those who don't have the means to get back on their feet after sustaining damage from the storm."

FEMA's program is called the "Individuals and Households Program (IHP)." It provides up to $33,000 to be used for both housing assistance and other needs, including personal property.

Housing Assistance can be used for the following: temporary housing, including rent money or a temporary housing unit when no rentals are available; repair for damages that are not covered by insurance, "to repair the primary home to a safe and sanitary living or functioning condition," and then the homeowner may apply for a Small Business Administration disaster loan for additional repair assistance; replacement; and, semi-permanent or permanent housing construction, but "this type of assistance occurs only in very unusual situations."

Other Needs Assistance provides grants for uninsured, disaster-related necessary expenses and serious needs. This grant money can be used for the following: medical and dental expenses; repair, cleaning or replacement of clothing, furnishings and appliances, specialized tools and protective clothing required for the individual's job, and educational materials; clean-up items; fuel for clean-up; repair or replacing damaged vehicles or money for public transportation; moving and storage expenses; and, the cost of National Flood Insurance Program group flood insurance policy to meet the flood insurance requirements.

Other Flagler County commissioners expressed their appreciation for the support received from elected representatives at all levels of government. They acknowledged the letters that were written to President Barack Obama on behalf of the county.

"And, of course, we appreciate the FEMA representatives who came to verify our damage assessment numbers," Revels said.

There are some conditions and qualifications attached to the Individuals and Households Program, such as the requirement for flood insurance and residency status. Those applying for assistance are responsible for providing the proper documentation for FEMA evaluate eligibility.

For more information, go to: https://www.fema.gov/recovery-directorate/assistance-individuals-and-households.

Posted 10/17/2016 1:47pm
Information from Flagler County

Flagler Emergency Management: Follow recommended Hurricane Matthew recovery tips

October 17, 2016 - Flagler County Emergency Management is urging residents to follow the Hurricane Matthew recovery tips provided by the Federal Emergency Management Agency.

"We are recommending that Flagler County residents follow the recovery tips that have been provided by FEMA," said Steve Garten, Flagler County Public Safety Emergency Manager. "They are the experts and the ones who have to sort through the mountain of paperwork, so it makes sense to follow the guidelines they have provided."

FEMA's Hurricane Matthew recovery tips:

If you haven't already done so, notify your insurance agent of any damages sustained to your home or business as a result of Hurricane Matthew.
Take photos of any floodwater and damaged items in your home, and keep repair receipts.
File an insurance claim with your insurance agent.
Make sure any contractors hired are licensed and carry general liability insurance, workers' compensation and are bonded.
FEMA does NOT recommend or endorse any contractors.
Anyone who suspects fraud should call FEMA's Disaster Fraud Hotline at 866-720-5721, or the Florida Attorney General's fraud and price gouging hotline at 866-966-7226.

Flagler County has created a virtual help center: www.flaglerassist.com.

Though a federal declaration has yet to be made to qualify Flagler County for Individual Assistance, residents can pre-register at www.disasterassistance.gov. This site is among those directly linked from the site.

Filling out the "address look-up" currently provides the message: "No disasters declared for Individual Assistance were found for this address." Despite that message, residents can still apply for assistance: "The system will let you proceed if early registration is open for your state or county. Your application will proceed if your county is added to an active declaration."

There is also a FEMA Helpline that is available from 7 a.m. to 11 p.m., seven days a week. The number is 800-621-3362, TTY is 800-462-7585.

Posted 10/17/2016 12:52pm

526 truckloads of storm debris in Palm Coast, so far; collection continuing

Palm Coast - Debris removal in the City of Palm Coast is continuing seven days a week, with good progress, but the process is expected to take several more weeks for completion. The City is asking for residents' assistance in making the cleanup go smoothly, and also for patience as this big job continues.

The pickup is being handled by a City contractor, CrowderGulf, which is picking up loose piles of vegetative debris such as tree branches and loose piles of construction and demolition materials such as roof shingles and fence sections; by Palm Coast's regular trash hauler, Waste Pro, which is collecting yard debris that has been bagged; and by City Public Works crews.

As of Sunday, 526 truckloads of loose vegetative debris and construction/demolition materials had been removed from alongside public streets, and Waste Pro had collected bagged debris from all but two neighborhoods in Palm Coast. Those two neighborhoods will be the next priority for bagged debris pickup.

Still, with the volume generated by Hurricane Matthew, there are more piles and bags of debris to be collected. The City will be picking up any and all debris brought to the curb along public streets.

To expedite debris removal from residences and businesses, the City asks residents to help by separating everything at the curb into the following categories:

Vegetative Debris - leaves, logs, plants, tree branches, etc.
Construction & Demolition Debris - building materials, asphalt shingles, drywall, lumber, metal, plastics, etc.
Normal Household Trash - Normal household trash and bagged debris of any kind is being picked up by Waste Pro following your normal garbage and yard trash schedule.

The City is tracking the debris removal process to ensure no public streets are missed in the debris collection process. If you live on a private street within a gated community, contact your Homeowners Association to determine its plans for removing the debris out of the private neighborhood.

Cleanup of trails, parks, streets

City crews have worked hard to clean up all City property, including streets, trails, sidewalks and recreational facilities, so that it is safe for use by the public. That work is continuing. All parks and trails are now open with the exception of Graham Swamp Trail and Palm Harbor Golf Club course, both of which had a large number of fallen trees. In the meantime, the driving range, practice areas, clubhouse and Canfield's Restaurant are open at Palm Harbor Golf.

Hazardous trees

There are numerous damaged trees in our community that are still standing. Some were/are leaning toward a home or other structures. City crews are removing these trees that are located on City property as quickly as possible when they are brought to our attention. The City is working with a tree removal contractor to remove hazardous trees on private property, with the property owner billed for that cost.

To report a hazardous tree issue, call Palm Coast Customer Service at 386-986-2360.

For more information, contact Cindi Lane, Communications and Marketing Manager, at 386-986-3708 and clane@palmcoastgov.com.

Posted 10/17/2016 12:50pm
Information from Flagler County

Flagler County residents should get debris to the right-of-way quickly

October 17, 2016 - Flagler County is asking residents in unincorporated areas storm-generated debris to the roadway as quickly as possible.

"Debris should be placed where you normally put your garbage for collection," Flagler County Administrator Craig Coffey said. "We have been working diligently to have the debris picked up as quickly as possible."

Several gated communities with private roadways have given Flagler County authorization to pick up debris for their residents. Those homeowners associations include the following: Beach Haven, Bulow Plantation, Dixie Commons, Eagle Rock Ranch, Flagler Beach Polo Club, Flagler Beach Polo Club West, Island Estates, Plantation Bay, Sea Colony, Shelter Cove, Sunset Inlet, Surfside Estates and West Lake at Plantation Bay.

Representatives from other private communities are encouraged to call the Flagler County Administrative Offices at 386-313-4093 for an authorization agreement.

"We want to help all of our residents, so we continue to work on these agreements," Coffey said. "The goal is to pick up debris in those areas by the time we complete our first sweep."

Keep vegetative debris (woody burnable debris such as limbs and shrubbery) separated from construction and demolition debris, as they will be collected separately. Bagged debris should not be placed in the right-of-way; only loose debris will be collected.

Do not place debris near water meter vaults, fire hydrants or any other above ground utility.

Posted 10/17/2016 10:29am
Information from Department of Health

FLAGLER BEACH ADVISORY LIFTED FOR BEVERLY BEACH & GAMBLE ROGERS NOT WASHINGTON OAKS

Beaches are still closed; water quality is just the first hurdle to re-opening.

BUNNELL, FLA- The Florida Department of Health in Flagler County (DOH-Flagler) has lifted the swimming advisory for Beverly Beach and Gamble Rogers areas of the beach based on results of water sampling. Washington Oaks will remain under an advisory.

"While Washington Oaks is still under a Health Advisory, our resampling indicates a significant improvement in enterococci levels, with levels dropping to an eighth of what they were on Wednesday the 12th ," said John Bey, Environmental Health Administrator.

The Flagler County Health Department monitors 6 sample sites along the Flagler coast for Enterococci bacteria.

If they are present in high concentrations in recreational waters and are ingested while swimming or enter the skin through a cut or sore, they may cause human disease, infections or rashes.

Additional information of beach water quality can be found on the following website http://www.floridahealth.gov/environmental-health/beach-water-quality/index.html

For further information, please contact your local county health department or visit www.floridahealth.gov or www.FloridaDisaster.org.

Posted 10/15/2016 8:59am
Information from Flagler County

Assistance Center closes physical location, virtual opens

October 14, 2016 - Flagler County is closing its Assistance Center located at the Palm Coast Branch Library and opening a virtual center that can be accessed from any computer.

The virtual center is located at www.flaglerassist.com. That site is immediately available.

Links are available to various agencies on the site to ease the process for residents.

There is also a FEMA Helpline that is available from 7 a.m. to 11 p.m., seven days a week. The number is 800-621-3362, TTY is 800-462-7585.

Posted 10/15/2016 8:56am
Information from Flagler County

Call-in center open Saturday, Sunday

October 14, 2016 - Flagler County's call-in center will remain open on Saturday and Sunday.

Volunteers will answer phone lines from 8 a.m. to 5 p.m.

"The call volume has gone down daily as conditions stabilize," Flagler County Administrator Craig Coffey said. "We want to keep the center open a little bit longer so we can continue to answer questions."

The phone number to the call-in center is 386-586-5111.

Though a federal declaration has not been issued for Individual Assistance, residents can pre-register at www.disasterassistance.gov.

FEMA recommends residents begin or continue clean-up efforts, and make sure to keep repair receipts and document damages - with pictures when possible.

FEMA officials state residents may receive the follow message before an Individual Assistance declaration is made, but residents do not need to re-register once one is: "FEMA has received and reviewed your application for disaster assistance. Your application cannot be completely processed at this time with FEMA's IHP program. If you believe this is incorrect or to make a correction to your application you must contact FEMA. If you have any questions, please call FEMA's helpline at 800-621-3362 or visit http://www.disasterassistance.gov"

Those in need of shelter and those who have other emergency needs should call 2-1-1 for information.

Posted 10/14/2016 2:58pm
Information from Flagler County

'Farm Share' provides food, goods Monday

October 14, 2016 - Farm Share will be at the Flagler Executive Airport to provide meals and other goods to residents trying to restore order to their lives in the wake of Hurricane Matthew.

Senator Travis Hutson and Representative Paul Renner convinced Farm Share to clear a spot in its packed agenda to provide relief to Flagler residents. Both Hutson and Renner will also be at the airport Monday to assist with the distribution.

"We are getting wonderful support from our district representatives," Flagler County Chair Barbara Revels said. "It means a lot to the residents of Flagler County to see so many people working so hard to make sure their needs are met."

Distribution will begin at 9 a.m. and will continue as long as supplies last. It will provide a good opportunity for those who have been unable to get other food assistance.

The mission of Farm Share is to provide fresh fruits and vegetables in addition to non-perishable foods and other goods.

Typical distributions by Farm Share in the aftermath of Hurricane Matthew include boxes that contain a day's worth of food for a single person - three meals and one snack - water, and other necessary family needs, like baby food.

"There are areas of Flagler County that look fine now, but there are a lot of people for whom this storm was devastating," Flagler County Administrator Craig Coffey said. "We are doing everything we can to take care of all of Flagler County's residents."

Farm Share has a public-private partnership with the Florida Department of Agriculture and Consumer Services and Florida Department of Corrections.

Posted 10/14/2016 1:26pm
Information from Flagler County

Flagler beaches remain closed awaiting acceptable ocean water tests

October 14, 2016 - Flagler beaches remain closed until ocean water tests return with normal levels of enterococci bacteria.

Tests are regularly taken at six locations within Flagler County by the Flagler Health Department, and some of the test results from samplings five days after Hurricane Matthew returned higher than normal levels of enterococci bacteria.

Results at Washington Oaks, Beverly Beach, and Gamble Rogers were high enough to warrant the issuance of an advisory. Samples both north and south of the pier were elevated.

"We recommend posting an advisory when the test results come back at 70 colony forming units per 100 milliliters of water," said John Bey, Environmental Health Director.

The Health Department is retesting water today, Friday, and the results of those tests are expected Saturday afternoon.

"We want to see what the new test results are before we reopen the beaches," Flagler County Administrator Craig Coffey said. "We know people want to get back to the beaches they love - they are one of our greatest assets here in Flagler. We need to make sure that everyone is safe."

Posted 10/14/2016 11:12am
Information from FEMA

Florida Residents: Beware of Fraud, Scams and Price Gouging

TALLAHASSEE, Fla. - State and federal recovery officials encourage Florida residents to watch for and report any suspicious activity or potential fraud from scam artists, identity thieves and other criminals who may try to prey on survivors vulnerable due to the recent hurricanes. They should also be on the lookout for price gouging by gas stations, hotels and other businesses serving disaster survivors in Florida.

FEMA encourages survivors to be especially vigilant for these common post-disaster fraud practices:

Fraudulent building contractors

Use only licensed local contractors backed by reliable references.
Demand that contractors carry general liability insurance and workers' compensation.
Don't pay more than half the costs of repairs upfront.

Bogus pleas for post-disaster donations

Verify legitimate solicitations by asking for the charity's exact name, street address, phone number and Web address.
Phone the charity and confirm that the person asking for funds is a genuine employee or volunteer.
Don't pay donations with cash.
Request a receipt with the charity's name, street address, and phone number.

Fake offers of state or federal aid
Beware of visits, telephone calls or e-mails - claiming to be from FEMA or the State of Florida - asking for your Social Security number, bank account number or other sensitive information.
Avoid scam artists who promise a disaster grant and ask for large cash deposits or advance payments in full.
Federal and state workers never solicit or accept money or charge applicants for disaster assistance, inspections or help in filling out applications.

Those who question the validity of a contact or suspect fraud are encouraged to call the toll free FEMA Disaster Fraud Hotline at 866-720-5721 or the Florida Attorney General's fraud and price gouging hotline at 866-966-7226. Complaints also may be made by contacting local law enforcement agencies.

Posted 10/13/2016 4:41pm
Information from Flagler County

Red Cross, Salvation Army continue to serve meals Friday

October 13, 2016 - American Red Cross and the Salvation Army will continue to serve meals on Friday, but at fewer locations

Meals will be served at 12:30 p.m. and again at 5 p.m. from the Palm Coast Branch Library, 2500 Palm Coast Parkway.

Lunch on Friday will be served at the Town Center Central Park and at the Hidden Trails Community Center, 6108 Mahogany Blvd., Daytona North.

A roving vehicle will deliver meals in a variety of areas throughout Flagler County.

Posted 10/13/2016 12:16am
Information from Flagler County

Flagler County Assistance Center consolidates to one location

October 12, 2016 - Flagler County is consolidating its two satellite centers into the main Assistance Center located at the Palm Coast Branch Library.

The center will continue to operate from 9 a.m. to 6 p.m. The Library is located at 2500 Palm Coast Parkway NW. The efforts are ahead of a potential FEMA Disaster Center.

"We found that most people were coming to the library, so we thought we would be better off having more help in one area," Flagler County Administrator Craig Coffey said.

Multiple agencies will help residents get information and some resources to help them recover from Hurricane Matthew. Those agencies include the following: United Way, Stewart-Marchman-Act Behavioral Healthcare, American Red Cross, Salvation Army, Flagler County Health Department, Flagler County Human Services, Flagler County Senior Services, Flagler Volunteer Services, Flagler County Homebuilder's Association, Department of Children and Families, FEMA (once they arrive) and Verizon with two charging stations.

Those without transportation who need a ride should call Flagler County Transportation Department at 386-313-4100.

Though a federal declaration has yet to be made to qualify Flagler County for Individual Assistance, residents can pre-register at www.disasterassistance.gov.

Filling out the "address look-up" currently provides the message: "No disasters declared for Individual Assistance were found for this address." Despite that message, residents can still apply for assistance: "The system will let you proceed if early registration is open for your state or county. Your application will be proceed if you county is added to an active declaration."

There is also a FEMA Helpline that is available from 7 a.m. to 11 p.m., seven days a week. The number is 800-621-3362, TTY is 800-462-7585.

Posted 10/13/2016 12:14am
Information from Flagler County

Meal center plan changes Thursday

October 12, 2016 - American Red Cross and the Salvation Army are changing the meal distribution plan on Thursday.

"These Red Cross meal centers have served 4,757 meals since Oct. 8," Steve Garten, Flagler County Public Safety Emergency Manager said of the tally that was made after lunch on Wednesday. "That is just fantastic. We are so thankful for the support they have provided to our community."

Fixed meal stations will serve at 12:30 p.m. and again at 5 p.m. at the following locations: Palm Coast Branch Library, 2500 Palm Coast Parkway; the Adult Education Center, 5633 N. State Road A1A; the Town Center Central Park; and, at the Hidden Trails Community Center, 6108 Mahogany Blvd., Daytona North.

A roving vehicle will deliver meals in the Flagler Beach area.

Boxed non-perishable foods intended to last families of four for two to three days will be delivered by the Salvation Army in the following areas: South Flagler Beach, Surfside Estates, Sanchez Place off State Road A1A in the Hammock; and, in Daytona North.

Posted 10/12/2016 4:24pm

Reminder: Beware of Scammers Claiming to Be FPL

Florida Power & Light customers awaiting service are being urged by the Flagler County Sheriff's Office to be aware that scammers are preying on the desperation of those who have been out of service for days.

"Scammers are calling and claiming to be FPL," Flagler County Sheriff's Office Director Jim Troiano said. "They are threatening to disconnect service, if a payment is not made within 30 minutes. The calls have been reported as coming from 1-800-427-2750, but there may other numbers as well. This is not the way FPL operates. Also, do not return calls to that number."

To report a scam to FPL, call 1-800-226-3545, or the Flagler County Sheriff's Office at 386-313-4911. The regular FPL service number is 1-800-468-8243.

Posted 10/12/2016 4:01pm
Information from Flagler Beach

Flagler Beach Pier - Update

The following information is being disseminated in order to provide the public with accurate, up to date information on the state of our World Famous Pier, which sustained damage during Hurricane Matthew.

The City of Flagler Beach in conjunction with Logan Diving & Salvage and Hal Jones Contractors Inc. have begun the preliminary inspection process of our Pier. Starting today crews from the aforementioned partners will be conducting a comprehensive substructure assessment. The assessment will document any/all damage sustained, provide recommendations for repairs and outline a plan to make the Pier safe for utilization by the public. The topical inspections of the Pier will begin today and weather permitting, divers will begin their underwater inspection in the next 24-48 hours.

"City Manager Larry Newsom stated "Our Pier is a landmark that draws thousands of visitors to our City and we're working to establish just how much damage was sustained as a result of Hurricane Matthew". Newsom continued by stating "Once our Team completes its comprehensive assessment we'll listen to their recommendations and begin effort to insure that our Pier is once again safe for all to enjoy; even though it's about 150 feet shorter than it was".

If there are any questions regarding the comprehensive assessment of the Pier inspection/assessment, please feel free to contact City Hall at (386) 517-2000.

Posted 10/12/2016 3:58pm
Information from Flagler County

State provides insurance, fraud tip lines

October 12, 2016 - Representatives with the state of Florida met with local administrators and insurance companies Wednesday to ensure a response for Flagler County residents.

"Florida's Chief Financial Officer Jeff Atwater and Insurance Commissioner David Altmaier hosted the meeting to foster a discussion about Hurricane Matthew and its effect on our local community," Deputy County Administrator Sally Sherman said. "The state is asking individuals to reach out to their insurance companies for assistance."

Concerns about insurance representatives should be directed to one of the following numbers:

Florida Department of Financial Services, 877-693-5336
Fraud Tip Hotline, 800-378-0445
Arson Tip Hotline, 877-662-7766
Public Assistance Fraud, 866-762-2237
Unclaimed Property, 888-258-2253

Additionally, Flagler officials caution residents that use caution when hiring for services and contractors.

Contractors must be registered with Contractor Licensing to work in Flagler County. Proof of License and Liability Insurance is required. For information, call Flagler County's Contractor Licensing Department at 386-313-4076.

Posted 10/12/2016 3:54pm

City of Palm Coast waives permit fees for repair work related to Hurricane Matthew

Palm Coast - Fees will be waived for 60 days, until Dec. 9, 2016, for the following permit types for damage incurred as a result of Hurricane Matthew. Below is information on the permits required, when necessary, and timing for acquiring those permits. The permit fees for these permit types will be waived until Dec. 9, 2016:

Fences

Replacement fences using same material and installing in the same location may be replaced without first obtaining a permit; however, a permit will need to be obtained within 60 days.
For relocated or installation of alternative material or height than originally approved, a permit will be required prior to installation.
No permit required for limited repairs/panel replacements, such as for like height and material.

Sheds

Shed replacement will require a permit prior to installation.
Shed repairs will not require a permit; sheds must remain in originally approved location.

Soffit/fascia/siding repairs

A permit will not be required.

A/C equipment change-outs

A permit will be required prior to work.

Electrical repairs (mast, weather-head, panel, lights)

A permit will be required.

Roofing

Re-roof will require a permit prior to work.
Replacement of up to 3 bundles of shingles (100 square feet) will not require a permit.

Screen enclosure (aluminum cage)

Screen enclosure replacements will require a permit prior to work.
Certified drawings are required unless the enclosure was built under the Florida Building Code 5^th Edition (applied for after June 30, 2015).
Screen repairs do not require a permit.
Swimming pools must meet barrier requirement.

Docks

Docks will require a permit prior to work.

All contractors must be licensed, insured and registered with the City of Palm Coast Building Division.

It is the City's intent to expedite all hurricane-related permits. Many minor repairs will not need a permit whatsoever. For any clarity, please call the Building Division at 386-986-3780.

Posted 10/12/2016 3:13pm

Palm Coast parks begin to open and other updates for Wednesday, Oct. 12

Palm Coast - Many City of Palm Coast parks and recreational facilities opened Wednesday, including the Palm Harbor Golf Club driving range, practice facilities, clubhouse and Canfield's restaurant; the Palm Coast Tennis Center; Frieda Zamba Swimming Pool; and athletic fields and playgrounds at Indian Trails Sports Complex, Belle Terre Park, and Ralph Carter Park.

All programs at the Palm Coast Community Center are up and running. Movies in the Park will be held as planned at 7:15 p.m. Friday, featuring "Hotel Transylvania 2" (PG) on the giant outdoor movie screen at Central Park in Town Center, 975 Central Ave., Palm Coast. More than 20 food trucks plan to participate in Food Truck Tuesdays on Tuesday, along Park Street next to Central Park.

The Pumpkin Shootout Lacrosse Tournament will be played this weekend at Indian Trails Sports Complex. Spectators are invited to come out for this fall family classic hosted by Team Florida Lacrosse.

Cleanup has been underway all week at City parks and trails. Some pathways remain inaccessible due to safety concerns from fallen trees and debris.

Other updates from Wednesday:

Debris removal ongoing - To expedite debris removal from residences, the City asks residents to help by separating everything at the curb into the following categories:

Vegetative Debris - leaves, logs, plants, tree branches, etc.
Construction & Demolition Debris - building materials, asphalt shingles, drywall, lumber, metal, plastics, etc.
Normal Household Trash - Normal household trash and bagged debris of any kind will not be picked up with debris as part of this program. You should continue to follow your normal garbage and yard trash schedule for normal garbage and bagged storm debris.

Because of the volume, Waste Pro did not anticipate being able to pick up all bagged debris on Wednesday. Simply leave the bags at curbside, and they will be picked up in the next cycle next Wednesday.

Likewise, the contractor picking up loose debris will have to make several passes through Palm Coast to pick up all debris. This process is expected to take several weeks.

Wastewater System recovery - The City of Palm Coast's wastewater collection system is finally almost back to normal! By Wednesday morning, all pump stations had power and were pumped down. Tank trunks are still pumping out the remaining PEP (Pretreatment Effluent Pumping System) tanks without power. Any remaining issues will be fully resolved once power is fully restored.

If you have a PEP tank and still don't have power, limit your use of water. If you begin to experience sewage not going down from your toilets or sink or showing up in your shower or tub, immediately stop all use of water. Call Customer Service at 386-986-2360 to report that you have a sewer backup. A City crew will respond to empty your PEP tank. Due to the volume of calls, the City can only pump down each PEP tank once a day, so remember to limit your use of water going down the drain.

If you have a PEP tank, when your power comes back on, the pep tank alarm may go off. To silence the ring, there's a re-set button on the side panel located on the side of your house. Continue to limit the use of water for the next 24 or so hours to give your PEP tank time to pump down and return to normal operation. If the alarm did ring, the City recommends you report that to Customer Service at 386-986-2360.

Questions? - Citizens can call Customer Service at 386-986-2360 for issues related to water and sewer, streets, drainage and trash pickup. Citizens can call the Building Division at 386-986-3780 for questions about permitting or to ensure the contractor they're hiring has the right license.

The City website - www.palmcoastgov.com - has valuable information about resources available to the public, as well as safety tips to help our community remain safe during the cleanup process.

For more information, contact Cindi Lane, Communications and Marketing Manager, at 386-986-3708 and clane@palmcoastgov.com.

Posted 10/12/2016 1:33pm

Resources

Flagler County Assistance Center

The center is at the Palm Coast Branch Library, 2500 Palm Coast Parkway NW, and is open 9 a.m. to 6 p.m.
Agencies at the Assistance Center include: United Way, Stewart-Marchman-Act Behavioral Healthcare, American Red Cross, Salvation Army, Flagler County Health Department, Flagler County Human Services, Flagler County Senior Services, Flagler Volunteer Services, Flagler County Homebuilder's Association, Department of Children and Families, FEMA (once they arrive) and Verizon with two charging stations.
Residents can pre-register for federal Individual Assistance at www.disasterassistance.gov. Even if the form states "No disasters declared for Individual Assistance were found for this address," go ahead and apply for assistance. The system will allow you to do early registration and your application will proceed if our County is added to the active federal declaration.
Those without transportation who need a ride can call Flagler County Transportation Dept. at 386-313-4100.

FEMA

A FEMA Helpline is available 7 a.m. to 11 p.m. at 800-621-3362, TTY is 800-462-7585.

Florida Department of Financial Services

Filing an Insurance Complaint: https://apps.fldfs.com/eService/Default.aspx
Insurance questions and concerns or open a formal complaint: 1-800-227-8676
Immediately report damage to your agent or insurance company. If you can't contact your agent or insurance company, call the Department of Financial Services (DFS) for assistance at 1-800-22-STORM or (850) 413-3089.
Report price gouging: Florida Department of Agriculture's Division of Consumer Services at 1-800-357-4273.
Verify a contractor's license and any complaints: Florida Department of Business and Professional Regulation at (850) 487-1395.

Flagler County Department of Health

If your well has been flooded, please call 386-437-7358 for information on how to sample your water and where to bring the sample for bacteriological testing.

Feeding Centers (Friday, Oct. 14)

Fixed meal stations will serve at 12:30 p.m. and again at 5 p.m. Friday, Oct. 14, at the Palm Coast Branch Library, 2500 Palm Coast Parkway.
Lunch on Friday will be served at Central Park in Town Center, 975 Central Ave., Palm Coast; and, at the Hidden Trails Community Center, 6108 Mahogany Blvd., Daytona North.
A roving vehicle will deliver meals in a variety of areas throughout Flagler County.

Expedited Permitting & Fee Waivers

City of Palm Coast fees will be waived for 60 days, until Dec. 9, 2016, for the following permit types for damage incurred as a result of Hurricane Matthew. Below is information on the permits required, when necessary, and timing for acquiring those permits. The permit fees for these permit types will be waived until Dec. 9, 2016:

Fences

Replacement fences using same material and installing in the same location may be replaced without first obtaining a permit; however, a permit will need to be obtained within 60 days.
For relocated or installation of alternative material or height than originally approved, a permit will be required prior to installation.
No permit required for limited repairs/panel replacements, such as for like height and material.

Sheds

Shed replacement will require a permit prior to installation.
Shed repairs will not require a permit; sheds must remain in originally approved location.

Soffit/fascia/siding repairs

A permit will not be required.

A/C equipment change-outs

A permit will be required prior to work.

Electrical repairs (mast, weather-head, panel, lights)

A permit will be required.

Roofing

Re-roof will require a permit prior to work.
Replacement of up to 3 bundles of shingles (100 square feet) will not require a permit.

Screen enclosure (aluminum cage)

Screen enclosure replacements will require a permit prior to work.
Certified drawings are required unless the enclosure was built under the Florida Building Code 5^th Edition (applied for after June 30, 2015).
Screen repairs do not require a permit.
Swimming pools must meet barrier requirement.

Docks

Docks will require a permit prior to work.

All contractors must be licensed, insured and registered with the City of Palm Coast Building Division. It is the City's intent to expedite all hurricane-related permits. Many minor repairs will not need a permit whatsoever. For any clarity, please call the Building Division at 386-986-3780.

Safety Tips

Quick tips on picking a contractor:

Contractors other than debris removal and landscaping/tree removal are required to have a license.
Ask to see a copy of a license or check the state website at https://www.myfloridalicense.com/wl....
Fence, dock, window, door and garage door contractors must be either state or locally licensed.
Roofing contractors are required to be state licensed.
To check locally licensed contractors visit the Flagler County website at http://flaglercounty.org/index.aspx...

Some high-pressure lines of unlicensed contractors:

"It's quicker and cheaper if you get the permit yourself." Permit turnaround time and cost is the same for owners or contractors. It is NOT cheaper or quicker for you to obtain the permit.
"If you don't sign the contract now and provide payment, you will be months out before we can get to you." This is a tactic used during times of distress, preying on raw emotions.

Generator safety tips:

Proper ventilation is critical to reducing the risk of carbon monoxide poisoning from engine exhaust.
Never use generators indoors or outside near windows, vents, or air intakes.
Maintain plenty of air flow space around the generator.
Get fresh air immediately if you begin to feel sick, dizzy or light-headed or experience flu-like symptoms.
Because CO is invisible and odorless, it makes sense to buy a CO detector to warn of rising CO levels.
Ground your generator. Carefully follow all instructions on properly grounding the generator.
Keep the generator dry. Short circuits may occur in wet conditions.
Always keep a fully charged fire extinguisher nearby.
To avoid electric shock, do not try to fix or work on a generator.
Organize your cords. Keep cords out of the way, but in view to inspect for cord damage that could cause a fire.
Do not plug the generator into a wall outlet. Back feeding will put you and others at serious risk.
The exterior portions of a generator get hot. Avoid touching the generator and keep debris clear to avoid a fire.

Store fuel only in an approved container and never indoors
Only use fuel that is specifically recommended in the owner's manual.
Do not keep fuel near the generator while the generator is in use; this could start a fire.
Never refuel the generator while it is running.

Stormwater Safety

Clean and dry everything that got wet - flood waters can pick up sewage and chemicals.
Throw out spoiled food, cosmetics and medications that are wet. Call 386-437-7358 to dispose of medications.
Do not let children play in or around high water, storm drains or ditches. The water could be contaminated.
Debris and other hazards may not be visible beneath the surface.
Look before you step. Floors and stairs may be covered with slippery mud, or other hazardous materials.
Beware of insect and animal hazards - they could have entered homes and buildings looking for shelter.

Mosquito Safety

DRAIN: water from any containers where sprinkler or rain water has collected.
DISCARD: any items that can hold water and aren't being used.
EMPTY and CLEAN: Birdbaths and pet's water bowls at least once or twice a week.
PROTECT: Boats and vehicles from rain with tarps that don't accumulate water.
MAINTAIN: The water balance (pool chemistry) of swimming pools. Empty plastic swimming pools. Repair broken screens on windows, doors, porches, and patios.
CLOTHING: If you must be outside when mosquitoes are active, cover up.
REPELLENT: Apply mosquito repellent to bare skin and clothing.

Posted 10/12/2016 12:10pm
Information from Flagler County

Cleaning supplies being distributed in Bunnell, Beverly Beach, Flagler Beach

October 12, 2016 - American Red Cross will have two roving vehicles distributing common household cleaning supplies and yard equipment in areas of Bunnell, Beverly Beach and Flagler Beach.

Residents who see the trucks will be provided with bleach and other basic cleaning supplies, as well as work gloves, shovels, rakes for both indoor and yard clean-up efforts. The trucks will be on the road until about 6 p.m.

Additionally, snacks and water will be available from these trucks.

"We greatly appreciate agencies like the Red Cross here assisting our residents," Flagler County Administrator Craig Coffey said.

Posted 10/12/2016 12:08pm
Information from Flagler Beach

Hurricane Matthew - Yard Waste Debris Removal

In our efforts to assist our residents with the removal of yard waste created by Hurricane Matthew, the City has contracted Crowder Gulf: Disaster Recovery & Relief Management to pick up yard waste debris.

The coordinated efforts will begin tomorrow, Thursday October 13, 2016 and removal will begin on the west side of the City. Crowder Gulf crews will work their efforts eastward and multiple passes will be made in the coming week to assist with yard waste debris removal.

Citizens can put un-bagged yard waste to the side of the road for removal. Yard waste consists of the following; branches, leaves, trees limbs, underbrush, etc.

The importance of separating yard waste debris associated with the storm from normal household waste/garbage (Class 1) and construction debris (treated wood, metal, aluminum siding, etc.) cannot be understated. At this time, Crowder Gulf will make multiple passes for yard waste only.

Our City Sanitation crews will be picking up household garage (Class 1) as normal and our crews along with Crowder Gulf may pick up construction debris in the very near future. "We're asking our citizens to separate waste into three (3) categories; yard waste debris, house waste/garbage (Class 1) and construction debris. Our goal is to remove debris created by Hurricane Matthew as quickly as possible and the assistance of our residents is paramount to these efforts".

If there are any questions regarding the removal or yard waste debris (or any other trash removal questions), please feel free to contact City Hall at (386) 517-2000.

Posted 10/12/2016 9:59am
Information from Flagler County

Meal centers remain open on Wednesday

October 12, 2016 - There are several spots throughout Flagler County where residents can get a meal on Wednesday, and the American Red Cross has three roving vehicles distributing meals.

Meals are being distributed in the following locations:

The Salvation Army is in Beverly Beach providing meals at 2814 N. Oceanshore Blvd., near Surfside Estates at noon to 6 p.m.
Red Cross is providing meals at the Adult Education Center parking lot, 5633 N. Highway A1A, Hammock, at noon and 5 p.m.
Red Cross is at Flagler County Main Branch Library parking lot, 2500 Palm Coast Pkwy NW, Palm Coast, providing meals at noon and 5 p.m.
Red Cross is at Town Center in Palm Coast (where the food trucks stage), 975 Central Avenue, at noon and 5 p.m.
Red Cross is providing meals at Hidden Trails Community Center parking lot, 6108 Mahogany Blvd., at noon and 5 p.m.
Three roving vehicles are circulating throughout Flagler County.

Flagler County Continues to operate a call center at 386-586-5111.

The Red Cross has established a Hurricane Matthew hotline at 800-768-8048 to provide information about the resources available in every county.

Posted 10/12/2016 8:18am
Information from FEMA

FEMA Teams Assessing Hurricane Matthew Damage

TALLAHASSEE, Fla. - FEMA personnel are on the ground in Nassau, Duval, St. Johns and Flagler counties today to pinpoint damage caused by Hurricane Matthew. Teams will be deployed to additional counties as requested by the state.

These individuals will help identify areas of damage where Preliminary Damage Assessment (PDA) teams will be needed. PDA teams, comprised of representatives from local emergency management, the State of Florida, U.S. Small Business Administration (SBA) and Federal Emergency Management Agency (FEMA), will then be assigned to areas identified by the state to further document the extent of damage caused by the hurricane to those areas.

The PDA teams visit and inspect damaged areas and document their findings. However, they do not visit every home or business. The teams look at concentration of damage, number of primary residences affected, damage to public infrastructure and the amount of insurance coverage, and then provide this information to the state. However, the PDA process does not guarantee federal assistance.

The major disaster declaration of Oct. 8 makes federal Public Assistance aid available for emergency protective measures and debris removal (categories A and B) in Brevard, Duval, Flagler, Indian River, Nassau, St. Johns, St. Lucie and Volusia counties. The governor's request for Individual Assistance and Public Assistance categories C-G is still under consideration while damage assessments are underway.

Damage assessment results from each county will be a factor used to determine the county's eligibility for Individual Assistance. If a county is declared eligible for further assistance, individuals and households in the declared county may apply for that assistance.

Florida residents and businesses don't have to wait to find out if federal assistance is available to start their clean up. Keep repair receipts and document your damages whenever possible. Notify your insurance agent of any damages sustained to your property. You can also contact your local emergency management agency to report damage.

If you are in need of shelter or have other emergency needs, call 2-1-1 for information.

For more information on Florida's disaster recovery visit fema.gov/disaster/4283, twitter.com/FEMA, facebook.com/FEMA, fema.gov/blog or #flrecovers.

Posted 10/11/2016 9:13pm
Information from Flagler County

Flagler County opens an Assistance Center

October 11, 2016 - Flagler County is opening an Assistance Center Wednesday to help residents get information and some resources for their needs in the wake of Hurricane Matthew. The Center is ahead of a potential FEMA Disaster Center.

The center will be housed at the Palm Coast Branch Library, 2500 Palm Coast Parkway NW, and it will be open from 9 a.m. to 6 p.m. beginning Wednesday.

Multiple agencies will be located at the Assistance Center including the following: United Way, Stewart-Marchman-Act Behavioral Healthcare, American Red Cross, Salvation Army, Flagler County Health Department, Flagler County Human Services, Flagler County Senior Services, Flagler Volunteer Services, Flagler County Homebuilder's Association, Department of Children and Families, FEMA (once they arrive) and Verizon with two charging stations.

"There are already people at the library charging their phones," said Flagler County IT Director Jarrod Shupe. "It is really great that they provided us with these charging stations.

Small satellite facilities will be set up at the Adult Education Center, 5633 N. State Road A1A, Hammock, and at the Hidden Trails Community Center, 6108 Mahogany Blvd., Daytona North. Residents will be pre-screened for necessary services and provide counseling.

"We are doing everything we can to help our residents get the assistance they need," Flagler County Administrator Craig Coffey said. "People are already stressed out, and it can be a daunting task to figure out what you need to next. We are here to offer whatever support we can."

Those without transportation who need a ride should call Flagler County Transportation Department at 386-313-4100.

Posted 10/11/2016 8:52pm
Information from Flagler County

Health Department recommends Daytona North residents boil water

October 11, 2016 - The Flagler County Health Department is recommending that residents living in Daytona North - serviced only by private wells - boil their water as a safety precaution.

Florida Power & Light is in the process of restoring power to residents, with 650 customers still awaiting service. Daytona North was affected by the outage, with some customers still waiting for the power to be restored.

"We are recommending they boil their water because they lost water pressure when they lost power," said John Bey, Environmental Administrator at the Flagler Health Department.

Water used for drinking and cooking should be brought to a rolling boil for one minute, or as an alternative, eight drops of unscented bleach should be added to a gallon of water for 30 minutes. If the water is still cloudy afterward, another 8 drops of bleach should be added and left to sit for 30 minutes.

Water with sediment should be filtered through either a coffee filter or a sheet. There is no set time frame for residents to boil their water.

"You really don't know the quality of your water unless you test it," Bey said.

The Flagler County Health Department will test water free of charge for residents whose wells were flooded during the storm. A special container is required for testing that are also available at the Health Department.

The Health Department is located at 301 Dr. Carter Blvd., Bunnell. The phone number is 386-437-7350.

Posted 10/11/2016 4:58pm

Tuesday, Oct. 11, Update: Hurricane recovery info from City of Palm Coast

The City of Palm Coast's wastewater collection system made good progress Tuesday as power was restored to more homes in Palm Coast and Utility teams worked to pump out PEP tanks (Pretreatment Effluent Pumping System). Additionally, power was restored to all but one of the City's wastewater system pump stations.

Many homes in the L, Z, E, LL, B, W, R, P and S sections of Palm Coast have PEP tanks, and Florida Power & Light restored power to many of those areas Tuesday.

If you have a PEP tank and don't have power, and begin to experience sewage not going down from your toilets or sink or showing up in your shower or tub, immediately stop all use of water. Call Palm Coast Customer Service at 386-986-2360 to report that you have a sewer backup. You will be the City's highest priority for a City crew to respond to empty your PEP tank.

The City of Palm Coast continues to work around the clock on these wastewater issues, and have brought in additional tanker trucks and mobile generators to assist in pumping down PEP tanks and the Beachside Station, where power service has not yet been restored. These problems will be fully resolved once power is fully restored.

Other updates from Tuesday:

Weir operation - All weirs (aka as dams) in the City have had electricity restored and have returned to normal operation and water levels.

City of Palm Coast telephones - City of Palm Coast telephones are back up. Citizens can call Customer Service at 386-986-2360 for issues related to water and sewer, streets, drainage and trash pickup. Citizens can call the Building Division at 386-986-3780 for questions about permitting or to ensure the contractor they're hiring has the right license.

Park, trail information - The Palm Coast Tennis Center and Frieda Zamba Swimming Pool will open Wednesday, as well as Indian Trails Sports Complex and Ralph Carter Park for team practices. All programs at the Palm Coast Community Center are up and running. Palm Harbor Golf Club and all other City of Palm Coast parks and trails will be closed until cleanup can be completed. Cleanup is under way by Public Works crews.

Palm Harbor Golf Club - Both The Clubhouse and Canfield's Restaurant will re-open tomorrow, Wednesday, October 12th. Hours of Operation will be: 7:00 a.m. - 3:00 p.m .

The Staff at Palm Harbor Golf Club is hard at work with cleanup, and course preparations, hoping reopen as soon as humanly possible. As many of you know, the course has many large oaks and pines lining the majority of the fairways. Initial counts on downed trees are 100+. Many of the fallen trees have blocked cart paths, or are overhanging areas of the course, creating a very serious safety situation.

Again, No buildings or permanent structures received major damage. Putting green surfaces have escaped damage, and recently renovated sand traps have drained quite well. Very good news.

The staff will be working diligently to bring operations back up to normal as soon as humanly possible. Expect for "THE LOOP" to open first, along with practice facilities, in the near future. We will make sure to keep up communications as work progresses.

Thank you for your patience and understanding throughout these unfortunate events. Please call 386-986-4653 for more information.

Debris removal ongoing - To expedite debris removal from residences, the City asks residents to help by separating everything at the curb into the following categories:

Vegetative Debris - leaves, logs, plants, tree branches, etc.
Construction & Demolition Debris - building materials, asphalt shingles, drywall, lumber, metal, plastics, etc.
Normal Household Trash - Normal household trash and bagged debris of any kind will not be picked up with debris as part of this program. You should continue to follow your normal garbage and yard trash schedule for normal garbage and bagged storm debris.

Because of the volume, Waste Pro will not be able to pick up all bagged debris on Wednesday. Simply leave the bags at curbside, and they will be picked up in the next cycle.

Likewise, the contractor picking up loose debris will have to make several passes through Palm Coast to pick up all debris. This process is expected to take several weeks.

If you have property damage, hire a licensed contractor - All contractors other than for debris removal and landscaping/tree removal are required to have a license. Ask to see the license. Call the Palm Coast Building Division at 386-986-3780 to make sure they have the right license. Also, get a written contract before the work starts.

Questions? If you have any questions related to the hurricane recovery, Palm Coast Customer Service would be happy to assist you. Customer Service is 386-986-2360.

For more information, contact Cindi Lane, Communications and Marketing Manager, at 386-986-3708 and clane@palmcoastgov.com.

Posted 10/11/2016 3:56pm
Information from Flagler County

Flagler County waives some building permit fees for work related to Matthew

October 11, 2016 - Flagler County will be waiving some building permit fees to fast-track the permitting process for those whose properties were damaged by Hurricane Matthew.

The county will waive fees for permits that are related to hurricane damage until December 5.

"We want to help people get their repairs made as quickly as possible," Building Official Mark Boice said. "Certain things will not require a permit or inspection."

Special exceptions will be made for the next 60 days in the following areas:

Roofing (one) 1 square of shingles - 10 feet by 10 feet or less - no permit or plan review required
Soffit and gutters - no permit required
Fence repair or replacement - no permit required if the previous one was issued between 2006 and 2016
Electrical repairs - permit required, but a plan review is not required
A/C change-out - permit required
Aluminum - permits are required

Contractors must be registered with Contractor Licensing to work in Flagler County. Proof of License and Liability Insurance is required.

Residents and business owners who have questions about either permits or inspections should call the Flagler County Building Department at 386-313-4002.

Flagler County Continues to operate a call center from 6 a.m. to 8 p.m. at 386-586-5111.

The Red Cross has established a Hurricane Matthew hotline at 800-768-8048 to provide information about the resources available in every county.

Posted 10/11/2016 2:48pm
Information from Flagler County

Flagler County reports preliminary 'individual' damage estimates to state - $72,820,117

October 11, 2016 - Flagler County has furnished the state of Florida with its initial "individual" damage assessment reports from Hurricane Matthew in the amount $72,820,117.

"These estimates are really for private estimates and private structures," Flagler County Administrator Craig Coffey said. "These figures do not include our debris, state roadways like State Road A1A and infrastructure as well as public structures, buildings and parks."

State of Florida Department of Emergency Management will travel to Flagler County to perform its own assessment to ensure they are in agreement with our initial individual numbers.

Estimated residential damage totaled $66,124,679.

So far, eleven homes in Flagler County were destroyed. Another 164 received major damage, which - by FEMA definition - means that repairs are possible, but not within 30 days. These numbers will likely change.

Homes that received minor damage - that which can be repaired in fewer than 30 days number 294. In total there were 1,276 with properties that were "affected," which can include things like a fallen tree leaning on a house that has not penetrated it.

Unincorporated Flagler County suffered $49,659,830 in estimated total damages - and $48,033,938 in residential damages. That includes 462 affected single-family homes, 242 with minor damage, 159 with major damage, and six that were destroyed.

Flagler Beach had total estimated total damages of $15,178,829 - and $13,166,109 residential. Five homes were destroyed, another five suffered major damage, 27 minor damage and 558 affected residential homes were affected.

One restaurant suffered major damage, one with minor damage and another five were affected. Damage to restaurants is estimated to be $426,402 and hotels suffered another $414,302 in damages.

Total estimated damages in Beverly Beach are estimated to be $4,001,517. Marineland suffered an estimated $135,515 in damages.

Palm Coast total damages are estimated to be $3,585,412. Total damages in Bunnell are estimated at $259,014.

Flagler County Continues to operate a call center from 6 a.m. to 8 p.m. at 386-586-5111.

The Red Cross has established a Hurricane Matthew hotline at 800-768-8048 to provide information about the resources available in every county.

Posted 10/11/2016 11:54am
Information from Flagler County

Meal centers remain open on Tuesday

October 11, 2016 - There are several spots throughout Flagler County where residents can get a meal on Tuesday, and the American Red Cross has four roving vehicles distributing meals.

Meals are being distributed in the following locations:

The Salvation Army is near the Bunnell Housing Authority, 414 Bacher Street, Bunnell, noon until 6 p.m.
The Salvation Army is in Beverly Beach providing meals at 2814 N. Oceanshore Blvd., near Surfside Estates at noon to 6 p.m.
Red Cross is providing meals at the Adult Education Center parking lot, 5633 N. Highway A1A, Hammock, at noon and 5 p.m.
Red Cross is at Flagler County Main Branch Library parking lot, 2500 Palm Coast Pkwy NW, Palm Coast, providing meals at noon and 5 p.m.
Red Cross is at Town Center in Palm Coast (where the food trucks stage), 975 Central Avenue, at noon and 5 p.m.
Red Cross is providing meals at Hidden Trails Community Center parking lot, 6108 Mahogany Blvd., at noon and 5 p.m.
Four roving vehicles are circulating throughout Flagler County.

The "Point of Distribution" for food and water at the Flagler County Executive Airport will close at 4 p.m. Tuesday.

Flagler County Continues to operate a call center from 6 a.m. to 8 p.m. at 386-586-5111.

The Red Cross has established a Hurricane Matthew hotline at 800-768-8048 to provide information about the resources available in every county.

Posted 10/11/2016 8:18am
Information from Flagler Beach

2016 Biketoberfest® - SRA1A Detour

This year Biketoberfest® begins on Thursday, October 13th and runs through Sunday, October 16th and the following information is being provided in advance of the event to educate visitors about a traffic detour on SRA1A, which is different from previous years.

As this year's event approaches, the after effects of Hurricane Matthew are still being felt by our residents and businesses. Many of our residents don't have power, some buildings received significant damage and SRA1A for approximately ten (10) blocks was structurally affected beyond repair. The structural damage to SRA1A caused the Florida Department of Transportation (FDOT) to close the roadway and enact a detour. The detour takes traffic from SRA1A on to South Central Avenue, a residential roadway, at the following locations;

8th Street South
22nd Street South

Police Chief Matt Doughney advised that "South Central Avenue is a quiet, quaint, two (2) lane roadway that runs through a residential neighborhood. We're respectfully requesting Biketoberfest® visitors keep their speed at 25 mph in the detour location. Our residents have endured trying times in the past few weeks and thoughtful consideration for speed and noise, especially in the evening hours, is greatly appreciated".

Chief Doughney continued by stating "this year's Biketoberfest® can help jumpstart our economy after Hurricane Matthew and we're glad Bikers are returning to our great City. We appreciate everyone's patience and compassion during the detour and we still have scenic portions of the Atlantic Ocean on SRA1A that are open and available for this year's event"

We hope this year's Biketoberfest® provides our visitors, residents and businesses with many happy memories and "Thank You" in advance for your patience, understanding and compliance on the detour route. If you have any questions regarding Biketoberfest®, please feel free to contact Chief Doughney at (386) 517-2024.

Posted 10/10/2016 6:38pm

The City of Palm Coast's critical priority for storm recovery today is to manage the wastewater system to respond to and prevent sewage overflows in residences with PEP tanks (Pretreatment Effluent Pumping System).

Many homes in the L, Z, E, LL, B, W, R, P and S sections of Palm Coast have PEP tanks. If you are unsure if you have a PEP tank, look for a 24-inch concrete or plastic disk in your yard and an electrical box on the side of your house closest to the disk.

If you have a PEP tank and don't have power, and begin to experience sewage not going down from your toilets or sink or showing up in your shower or tub, immediately stop all use of water. Call Palm Coast Customer Service at 386-986-2360 or at the EOC Call In Center at 386-586-5111 to report that you have a sewer backup. You will be the City's highest priority for a City crew to respond to empty your PEP tank.

If you are on a PEP System and don't have power OR if you are on the gravity sewer system and don't have power, please limit your use of water. Do not do laundry. Flush as infrequently as possible. Put as little water down your sinks and showers as possible. Wash up with your hose in the yard, if possible.

If you have a PEP tank and have no power, your PEP System isn't working because the pump requires power. If your tank fills, your wastewater will not go down and you will begin to experience backups. For the gravity sewer system, some lift stations in Palm Coast are still without power and are at risk of causing backups if the system becomes overloaded.

If you have a PEP tank, when your power comes back on, the pep tank alarm may go off. To silence the ring, there's a re-set button on the side panel located on the side of your house. Then report to Customer Service at 386-986-2360 for required maintenance. The pep system information guide is online at: http://docs.palmcoastgov.com/departments/utility/Pep%20Booklet.pdf.

The City of Palm Coast is working around the clock on these wastewater issues, and have brought in additional tanker trucks and generators to assist in pumping down PEP tanks and lift stations where power service has not yet been restored. These problems will be fully resolved once power is fully restored.

Other updates from Monday:

City of Palm Coast telephones - City of Palm Coast telephones are down due to a carrier issue. Customer Service representatives are based at the Flagler EOC, and the City's Customer Service number has been forwarded there. The public can reach Customer Service through the regular number of 386-986-2360 or by calling the EOC Call In Center at 386-586-5111 or by emailing: customer-service@palmcoastgov.com.

Debris removal ongoing - To expedite debris removal from residences, the City asks residents to help by separating everything at the curb into the following categories:

Vegetative Debris - leaves, logs, plants, tree branches, etc.
Construction & Demolition Debris - building materials, asphalt shingles, drywall, lumber, metal, plastics, etc.
Normal Household Trash - Normal household trash and bagged debris of any kind will not be picked up with debris as part of this program. You should continue to follow your normal garbage and yard trash schedule for normal garbage and bagged storm debris.

Because of the volume, Waste Pro will not be able to pick up all bagged debris on Wednesday. Simply leave the bags at curbside, and they will be picked up in the next cycle.

Likewise, the contractor picking up loose debris will have to make several passes through Palm Coast to pick up all debris.

Park, trail information - Frieda Zamba Swimming Pool will be closed Tuesday. Indian Trails Sports Complex and Ralph Carter Park will open on a limited basis for team practices only beginning Wednesday. Operations at Palm Coast Tennis Center as well as youth programs at the Palm Coast Community Center will resume Wednesday. Palm Harbor Golf Club and all other City of Palm Coast parks and trails will be closed until cleanup can be completed. Cleanup is under way by Public Works crews.

Carbon monoxide poisoning - Do not use a generator indoors, and be sure your generator outdoors is not positioned near a window or door. Other safety tips are available at www.palmcoastgov.com and www.flagleremergency.com.

Tree removal from roads continues - Florida Power & Light crews are continuing to remove trees from public roads, especially in the W Section. There are several residential roads that are impassable due to downed trees that have powerlines tangled in them. Please avoid those areas; any downed powerlines should be considered "hot." If you have any fallen trees from the public right-of-way that have damaged private property, contact Customer Service at 386-986-2360 to report it.

Questions? If you have any questions related to the hurricane recovery, Palm Coast Customer Service would be happy to assist you. Customer Service is 386-986-2360, and can also be reached at the EOC Call In Center at 386-586-5111.

For more information, contact Jason Giraulo, Digital Communications Coordinator, at 386-986-2484 and jgiraulo@palmcoastgov.com or Cindi Lane, Communications and Marketing Manager, at 386-986-3708 and clane@palmcoastgov.com.

PEP Panel PEP Lid

Posted 10/10/2016 6:31pm
Information from Flagler County

Curfew further limited to Flagler Beach

October 10, 2016 - Monday night's curfew will be limited to the city of Flagler Beach east of the Intracoastal.

The 7 p.m. to 7 a.m. curfew is only within the Flagler Beach city limits, but only the area east of the Intracoastal. Power is still out in some areas, so there are dark streets.

Debris and hazards are still problematic.

Posted 10/10/2016 6:30pm
Information from Flagler County

FPL restores to 75 percent of Flagler County residents

October 9, 2016 - Florida Power & Light has restored power to about 75 percent of Flagler County residents.

"Crews continue to work around the clock on this," Flagler County Administrator Craig Coffey said. "We are very appreciative of their efforts."

Most FPL customers - 41,530 - have had their power restored. Another 13,800 are still awaiting service.

Customers awaiting service are being asked by the Flagler County Sheriff's Office to be aware that scammers are preying on the desperation of those who have been out of service for days.

To report a scam to FPL, call 1-800-226-3545, or the Flagler County Sheriff's Office at 386-313-4911.

The regular FPL service number is 1-800-468-8243.

Posted 10/10/2016 2:11pm
Information from Flagler County

Flagler officials: drain, cover standing water

October 10, 2016 - Flagler County officials remind residents that preventing mosquito bites is the best way to reduce the risk of mosquito-borne disease.

"It's been enough days that mosquitoes have had enough time to breed," Flagler County Administrator Craig Coffey said. "There has been a lot of talk about Zika this year but there are many other diseases that mosquitoes carry, and we really don't want to have a problem with any of them.

The following are some steps that can be taken to help prevent mosquito bites:

DRAIN: water from garbage cans, housegutters, pool covers, coolers, toys, flower pots or any other containers where sprinkler or rain water has collected.

DISCARD: Old tires, drums, bottles, cans, pots and pans, broken appliances and other items that aren't being used.

EMPTY and CLEAN: Birdbaths and pet's water bowls at least once or twice a week.

PROTECT: Boats and vehicles from rain with tarps that don't accumulate water.

MAINTAIN: The water balance (poolchemistry) of swimming pools. Empty plastic swimming pools. Repair broken screens on windows, doors, porches, and patios.

CLOTHING: If you must be outside when mosquitoes are active, cover up. Wear shoes, socks, long pants, and long sleeves.

REPELLENT: Apply mosquito repellent to bare skin and clothing. Always use repellents according to the label. Repellents with DEET, picaridin, oil of lemon eucalyptus, para-menthane-diol, and IR3535 are effective. Use netting to protect children younger than 2 months.

Residents with questions are encouraged to phone the Call-in Center at 386-586-5111. People are available to answer calls from 6 a.m. to 8 p.m. daily.

Posted 10/10/2016 1:46pm

Important information about City of Palm Coast wastewater (sewer) system

Because of ongoing power outages in Palm Coast, the City of Palm Coast is experiencing many issues with its wastewater system and needs residents' immediate assistance.

If you are on a PEP System (Pretreatment Effluent Pumping System) and don't have power, and begin to experience sewage not going down from your toilets or sink or showing up in your shower or tub, immediately stop all use of water. Call Palm Coast Customer Service at 386-986-2360 or at the EOC Call In Center at 386-586-5111 to report that you have a sewer backup. You will be the City's highest priority for a City crew to respond to empty your PEP tank.

If you have a PEP tank and have no power, your PEP System isn't working because the pump requires power. If your tank fills, your wastewater will not go down and you will begin to experience backups.

For the gravity sewer system, there are currently no sewer backups. But some lift stations in Palm Coast are still without power and are at risk of causing backups if the system becomes overloaded.

The City of Palm Coast is working around the clock on these wastewater issues. There are a dozen tank trucks operating with more on the way to Palm Coast. In addition, there are numerous generator crews addressing full PEP tanks. The operation is being run by the Utility Department with the assistance of employees from other departments.

As power is restored street by street, the wastewater problems are being resolved street by street. In the meantime, until power is fully restored, residents are urged to follow the above guidelines.

We appreciate residents' cooperation and patience.

Posted 10/10/2016 10:46am
Information from Flagler County

Prevent fires, practice generator safety

October 10, 2016 - Residents using generators are asked to take necessary precautions for safe operation, especially as power is restored to more users.

Below is a list of safety tips:

Use proper care. Proper ventilation is critical to reducing the risk of carbon monoxide poisoning from a generator's engine exhaust. Carbon monoxide (CO) poisoning is a common, serious danger that can cause death if generators are used improperly; this is particularly true when the fuel is not burned completely.
Placement is key. Never use generators indoors or outside near windows, vents, or air intakes that could allow CO to come indoors.
Keep other items clear. Maintain plenty of air flow space around the generator.
Pay attention. Get fresh air immediately if you begin to feel sick, dizzy or light-headed or experience flu-like symptoms.
Buy CO detector. Because CO is invisible and odorless, it makes sense to buy a CO detector (similar to or sometimes combined in a smoke detector) to warn of rising CO levels.
"Ground" your generator. Carefully follow all instructions on properly "grounding" the generator.
Keep the generator dry. Short circuits may occur in wet conditions, which can cause a generator fire. If needed, place the generator under an open canopy-type structure.
Be prepared. Always keep a fully charged fire extinguisher nearby.
Leave it to the professionals. To avoid electric shock or electrocution, do not try to fix or otherwise work on a generator.
Organize your cords. Keep cords out of the way to avoid injury, but keep them in plain view to keep track of cord damage (such as fraying or cuts) that could cause a fire.
Do not "back feed" power. Do not plug the generator into a wall outlet. Back feeding will put you and others, including utility line workers, at serious risk because the utility transformer can increase low voltage from the generator to thousands of volts.
Know local laws. Some states have laws making the generator owner responsible for taking steps to make sure that the generator's electricity cannot feed back into power lines; additionally, owners of commercial, industrial, or residential generators must notify the local utility of their locations.
Don't touch. It's hot. The exterior portions of a generator, even if operated for only a short period of time, can become hot. Avoid touching the generator without protective gear and keep debris clear to avoid a fire.

Regarding Generator Fuel

Store fuel in an approved container or holding tank designed for such use.
Only use fuel that is specifically recommended in the owner's manual. Never store fuel indoors.
Do not keep fuel near the generator while the generator is in use; this could start a fire.
Never refuel the generator while it is running.

Posted 10/10/2016 10:31am

City of Palm Coast phone lines down; use EOC call-in center number

City of Palm Coast telephones went down this morning, Monday, Oct. 10, due to a problem with the City's phone carrier.

For assistance with City services, such as Utility service, pep tank alarms, and questions about debris pickup, call the Emergency Operations Center call-in center at 386-586-5111 or email Customer Service at customer-service@palmcoastgov.com.

City of Palm Coast Customer Service representatives from the City of Palm Coast are set up at the EOC to answer these calls.

Once phone service is restored to City facilities, the Customer Service number will be back in service. The City will make an announcement at that time.

For more information, contact Cindi Lane, Communications and Marketing Manager, at 386-986-3708 and clane@palmcoastgov.com.

Posted 10/10/2016 10:19am
Information from Flagler County

Status updates in Flagler County Monday, October 10

October 10, 2016 - There have been several status updates in Flagler County that are effective immediately. Please see the bullet points listed below:

The curfew remains in effect on the barrier island only - 7 p.m. to 7 a.m. daily until further notice.
Beach and boardwalks closed in Flagler Beach
State Road A1A is closed in Flagler Beach between South 8^th Street and South 22^nd Street and on the north end of town between North 19^th Street and North 23^rd Street.
State Road A1A is closed to through traffic in the unincorporated areas of Flagler County immediately north of Beverly Beach.
Regular household waste collection resumes on Monday. The collection schedule will be the normal collection schedule. This includes recycle collections.
County residents are asked to place any storm-generated debris on the public right-of-way. Debris removal operations will begin on Monday, October 10.
- The public right-of-way is the area of residential property that extends from the street to the sidewalk, ditch, utility pole, or easement on PUBLIC ROADWAYS.
- Keep vegetative debris (woody burnable debris such as limbs and shrubbery) separated from construction and demolition debris, as they will be collected separately.
- Only debris that was generated from the storm will be collected. Bagged debris should not be placed on the public right-of-way; only loose debris will be collected.
The ban on alcohol sales has been lifted. Residents are asked to continue to follow all Florida laws regarding alcohol.
Closed offices: Flagler County, Flagler County Schools, Flagler County Health Department, Wickline Senior Center (800 S. Daytona Avenue), David Siegel Adult Day Center (1000 Belle Terre Blvd.)
OPEN OFFICES: Flagler County Supervisor of Elections.
Comfort Center: Palm Coast Branch of the Flagler County Public Library will be open from noon until 5 p.m. Limited services available. There will be a limited supply of water and ready-to-eat meals distributed from this location.
For general questions, please use the citizen information call-in line at 386-586-5111 or www.flagleremegency.com. Hours of operation are changing to 6 a.m. to 8 p.m. Use 9-1-1 for medical emergencies.

Posted 10/10/2016 10:17am
Information from Flagler Department of Health

Proper Sewage Clean Up Procedures

BUNNELL, FLA: Department of Health in Flagler County recommends proper cleaning and disinfecting procedures to prevent illness during sewage clean up. Heavy rainfall from hurricanes may result in flood waters that are contaminated with sewage.

How to clean up sewage contaminated items and sewage spills inside your home:

Wear protective clothing such as rubber boots and waterproof gloves.
Clean walls, hard-surfaced floors, and other household surfaces with soap and water and disinfect with a solution of 1/4 cup of bleach in one gallon of water. Once cleanup is complete, dry out affected items to prevent the growth of mold.
Do not mix ammonia cleansers with bleach as toxic vapors will form.
Wash all linens and clothing in hot water or dry clean them.
Discard Items that cannot be washed or dry cleaned, such as mattresses, carpeting, wall coverings and upholstered furniture.

For spills outside your home:

Contact your utility or a registered septic tank contractor for clean up.
Minor spills requiring immediate attention may be disinfected with regular garden lime from a garden shop. Follow the lime container's label instructions for personal protective equipment needed. Use lime outdoors only.
Sprinkle the lime onto the spill so the spill is dusted mostly white on the surface. If the residue is thicker in some places use a rake to mix the lime and the residue.
After a day, rake up the thicker residue and place it in a trash bag for disposal with the other trash. Use a sprinkler or hose to water the lime and residue into the soil.
Let the area dry in the sun for a day before allowing access. If there is still white lime dust visible on the yard, water it in until the white dust is gone.

Follow proper hygiene procedures to prevent illness:
Keep hands and fingers away from the nose, mouth, eyes and ears.
Wash hands with soap and water immediately after cleanup efforts as well as before eating or drinking.
Keep fingernails short and clean. Use a stiff brush to remove dirt and foreign materials.
Do not store fresh work clothes with used work clothes.
Shower as soon as possible after cleaning up sewage or sewage contaminated flood waters.

For further information, please contact your county health department or visit http://www.floridahealth.gov/environmental-health/index.html or www.FloridaDisaster.org.

Posted 10/10/2016 10:15am
Information from Flagler Department of Health

Flooding From Hurricane Matthew Can Cause Problems with Sewage Systems

BUNNELL, FLA: The Department of Health in Flagler County asks residents to take precautions. Following the passage of the storm, you may be experiencing difficulties with your sewage system not functioning properly. If you have a septic system that operates by a dosing pump, it will not function without electricity. You should refrain from using water in your home as much as possible until electricity is restored. Without the pump working, the septic tank will fill and may cause backup of sewage in your home.

General precautions:

Do not let children play in flood waters as these waters may be contaminated by sewage.
If you live in a low-lying or flood-prone area, the ground in your area may be saturated from heavy rainfalls or flooding from the hurricane. You should use household water as little as possible to prevent backup of sewage into your home

What should I do if sewage backs up into my home?

If a sewage backup has occurred in your home, stay out of affected areas and keep children away. If your entire home has been saturated, abandon the home until all affected areas, including but not limited to carpets, rugs, drywall, and baseboards, have been thoroughly cleaned and disinfected.
If sewage has overflowed in open areas or streets, etc., avoid these areas and especially do not let children play in these areas.
If you are having problems in areas served by public sewer systems, please contact your utility company to insure they are aware of problems in your area.

For more information, please contact your county health department or visit http://www.floridahealth.gov/environmental-health/index.html or www.FloridaDisaster.org.

Posted 10/10/2016 10:13am
Information from Flagler County

Bridges fully reopen at 7 a.m. Monday

October 9, 2016 - The bridges leading from the mainland to the barrier island will fully reopen to everyone at 7 a.m. Monday, after the curfew ends for the morning.

"We ask that anyone going into Flagler Beach or the Hammock be respectful of the clean-up efforts the residents who live there," Flagler County Administrator Craig Coffey said. "We don't want to interfere with their work."

Officials also ask that beachside visitors stay out of the depressions on State Road A1A.

"We are concerned for everyone's safety," Coffey said. "We are worried that portions of the roadway may still wash away."

While the bridges will be open, Flagler's beaches will be closed until further notice because of safety issues.

Debris is littering the beach and the water, including wood from the pier that was partially destroyed, roofing nails, and both metal and wood from the dune walkovers - which have also been left unsafe for use.

Posted 10/10/2016 10:11am
Information from Flagler County

Palm Coast Branch Library to open as comfort center, normal hours to resume Tuesday

October 9, 2016 - The Palm Coast Branch Library will open from noon to 5 p.m. as a comfort center.

"We will only be able to offer limited services," said Holly Albanese, Library Director.

The Palm Coast Branch Library is located at 2500 Palm Coast Parkway - at the intersection of Palm Coast and Belle Terre parkways.

The Bunnell Branch Library, 103 E. Moody Blvd., will remain closed on Monday.

All library operations will return to normal on Tuesday.

Posted 10/10/2016 10:09am
Information from Flagler County

Shelter transferred to Church on the Rock

October 9, 2016 - Those sheltering at Bunnell Elementary School were transferred to Church on the Rock, which is now serving as the shelter for Flagler County.

Supervisor Jacob Oliva reported that school staff is working hard to clean all of its facilities so classes for students can be resumed.

Church on the Rock is located at 2200 N. State Street, Bunnell. The phone number is 386-437-9915.

Posted 10/10/2016 10:08am
Information from Flagler County

Beaches in Flagler closed until further notice

October 9, 2016 - Flagler's beaches will be closed until further notice because of safety issues.

"The problem is that schools are closed until Wednesday, families and kids are going to want to come to the beach," said Flagler Beach Police Chief Matt Doughney. "But the beaches just aren't safe because there is so much debris in the water and on the beach."

That debris includes wood from the pier that was partially destroyed, roofing nails, and both metal and wood from the dune walkovers - which have also been left unsafe for use.

"We want people to come to beach and enjoy the restaurants," Doughney said. "Unfortunately, we have to close the beaches. We haven't begun the clean-up efforts at the beach and we want people to be safe."

Posted 10/9/2016 5:53pm
Information from Flagler County Emergency Services

Beaches in Flagler closed until further notice

October 9, 2016 - Flagler's beaches will be closed until further notice because of safety issues.

That debris includes wood from the pier that was partially destroyed, roofing nails, and both metal and wood from the dune walkovers - which have also been left unsafe for use.

Posted 10/9/2016 4:53pm

Sunday Update: Hurricane recovery information from the City of Palm Coast

The City of Palm Coast continues to clean up and recover from Hurricane Matthew, and Florida Power & Light is working to restore power. Today's updates include:

Tree removal from roads continues - Palm Coast Public Works crews, along with Florida Power & Light crews, are continuing to remove trees from public roads. There are still some residential roads that are impassable due to downed trees that have powerlines tangled in them. Please avoid those areas; any downed powerlines should be considered "hot." If you have any fallen trees from the public right-of-way that have damaged private property, contact Customer Service at 386-986-2360 to report it.

Debris removal - To expedite debris removal from residences, the City asks residents to help by separating everything at the curb into the following categories:

Vegetative Debris - leaves, logs, plants, tree branches, etc.
Construction & Demolition Debris - building materials, asphalt shingles, drywall, lumber, metal, plastics, etc.
Normal Household Trash - Normal household trash and bagged debris of any kind will not be picked up with debris as part of this program. You should continue to follow your normal garbage and yard trash schedule for normal garbage and bagged storm debris.

Wastewater sewer system - The City's wastewater sewer system is reaching capacity, and the City is urging residents to limit the use of water - even if they have power. Don't do laundry and limit flushing and showers.

If you have a pep tank and your power is not back on yet, when your power comes back on, the pep tank alarm may go off. To silence the ring, there's a re-set button on the side panel located on the side of your house. Then report to Customer Service at 386-986-2360 for required maintenance. The pep system information guide is online at: http://docs.palmcoastgov.com/departments/utility/Pep%20Booklet.pdf.

For residents on gravity sewer, Palm Coast Utility has tanker trucks in the field to hasten the pumping down of our sewer system, but if the system reaches capacity it would cause a backup. So please limit your use of water.

City offices reopening Monday - City Hall, the Palm Coast Community Center and the Utility Office will resume normal operation at 8 a.m. Monday.

Park, trail closures - Frieda Zamba Swimming Pool will be closed Monday and Tuesday. Palm Harbor Golf Club, the Palm Coast Tennis Center and all other City of Palm Coast parks and trails will be closed until cleanup can be completed. If you have a reservation at a park or facility, please contact Parks & Recreation at 386-986-2323.

City bridges - All City bridges have been inspected and are good.

Food distribution - Meal distribution began Sunday at various locations throughout Flagler County and will continue at noon Monday and again at 4:30 p.m. Monday at these locations:

Veterans Park, 105 S. 2nd Street, Flagler Beach.
The Adult Education Center parking lot, 5633 N. Highway A1A, Hammock.
Flagler County Main Branch Library parking lot, 2500 Palm Coast Pkwy NW, Palm Coast.
Town Center in Palm Coast (where the food trucks stage), 975 Central Ave., Palm Coast.
Near the Bunnell Housing Authority, 414 Bacher St., Bunnell.
Hidden Trails Community Center parking lot, 6108 Mahogany Blvd., Bunnell.
Four additional roving vehicles are circulating throughout Flagler County.

Post-storm safety tips:

Clean and dry everything that got wet, as flood waters pick up sewage and chemicals from roads and commercial buildings.
Throw out spoiled food, cosmetics and medications that have gotten wet. They are a health hazard. Contact the Health Department at 386-437-7358 to dispose of medications.
Do not let children play in or around high water, storm drains or ditches. Besides drowning risks, the water could be contaminated. Additionally, debris and other hazards may not be visible beneath the surface.
Look before you step. Floors and stairs may be covered with slippery mud, or other hazardous materials.
Remember there are animal hazards such as snakes, rodents (and other small animals), fire ants and scorpions. Any or all of these creatures could have entered homes and buildings looking for shelter.

Questions? If you have any questions related to the hurricane recovery, Palm Coast Customer Service would be happy to assist you. Customer Service is 386-986-2360.

Posted 10/9/2016 5:25pm

FPL restores to nearly half of Flagler County residents

Information from Flagler County Emergency Services

October 9, 2016 - As of 5 p.m. Saturday, power has been restored to nearly half of Flagler County's residents.

Power has been restored to 24,220 customers while 31,050 are still awaiting electricity.

FP&L sent 275 linemen to Flagler County on Saturday and those crews have been working around the clock to restore power.

"They are facing a lot of challenges and we really appreciate their efforts," Flagler County Administrator Craig Coffey said. "Please be patient as they continue their work."

As always, consider downed power lines as live. Be careful when engaging in debris removal and associated activities.

Posted 10/9/2016 4:25pm

Secure tarps, cover exposed areas Monday until mid-week

Information from Flagler County Emergency Services

While it appears that Hurricane Matthew will not rear its head again as once feared, it does appear that Flagler County will experience breezy conditions beginning Monday.

"Northeast winds are forecast to be between 15 and 20 mph with some higher gusts," said Steve Garten, Flagler County Public Safety Emergency Manager. "There is also a chance of some scattered showers."

Conditions are predicted to be worse along the coast than inland.

"Please secure tarps so they don't blow away," Garten said. "Also, if your home has any exposed areas, it's a good idea to cover them to prevent additional water damage."

Posted 10/9/2016 4:25pm

Flagler officials urge stormwater safety

Information from Flagler County Emergency Services

Flagler County officials are urging residents to follow safety tips around flood water.

"Flood water is its own safety hazard," said Steve Garten, Flagler County Public Safety Emergency Manager. "Please use caution around standing water."

Safety tips:

Clean and dry everything that got wet, as flood waters pick up sewage and chemicals from roads and commercial buildings.
Throw out spoiled food, cosmetics and medications that have gotten wet. They are a health hazard. Contact the Health Department at 386-437-7358 to dispose of medications.
Do not let children play in or around high water, storm drains or ditches. Besides drowning risks, the water could be contaminated. Additionally, debris and other hazards may not be visible beneath the surface.
Look before you step. Floors and stairs may be covered with slippery mud, or other hazardous materials.
Remember there are animal hazards such as snakes, rodents (and other small animals), fire ants and scorpions. Any or all of these creatures could have entered homes and buildings looking for shelter.

Posted 10/9/2016 1:45pm

Free ice available 4 p.m. at Palm Coast Parkway Winn Dixie

Information from Flagler County Emergency Services

A limited amount of ice will be available at 4 p.m. at the Winn Dixie located on Palm Coast Parkway.

The Winn Dixie will have a semi-truck of bagged ice that will be distributed free of charge to the public at 4 p.m. It is estimated that a semi-truck holds about 1,500 bags.

"It is wonderful how the whole community is coming together to help out," Flagler County Administrator Craig Coffey said.

Posted 10/9/2016 1:45pm

Water donations accepted at Flagler County Government Services Building

Information from Flagler County Emergency Services

Those who are interested in donating water have a place to do in Flagler County.

Water can be dropped off between 4 and 7 p.m. Sunday in front of the Government Services Building, 1769 E. Moody Blvd., and again on Monday between the hours of 8 a.m. and 4 p.m.

"We know people are anxious to do something to help, and we appreciate that," Flagler County Administrator Craig Coffey said. "We will have someone there during those hours to receive donations."

Posted 10/9/2016 12:39pm

Feeding Centers open throughout Flagler County, Red Cross has roving vehicles with meals

Information from Flagler County Emergency Services

There are several spots throughout Flagler County where residents can get a meal on Sunday, and the American Red Cross as six roving vehicles distributing meals.

Meals are being distributed in the following locations:

Veterans Park, 105 S. 2nd Street, Flagler Beach, from the hours of noon to 6 p.m. Sunday.
The Adult Education Center parking lot, 5633 N. Highway A1A, Hammock, from 4:30 p.m. until about 6 p.m.*
Flagler County Main Branch Library parking lot, 2500 Palm Coast Pkwy NW, Palm Coast from 4:30 p.m. until about 6 p.m.
Town Center in Palm Coast (where the food trucks stage), 975 Central Avenue, from 4:30 p.m. until about 6 p.m.
Near the Bunnell Housing Authority, 414 Bacher Street, Bunnell, noon until about 6 p.m.
Hidden Trails Community Center parking lot, 6108 Mahogany Blvd., 4:30 p.m. until about 6 p.m. Two of the roving vehicles will be in this area to provide for those who have no way to get to the Community Center.
Four additional roving vehicles are circulating throughout Flagler County.

Meals will be distributed on Monday at noon and 4:30 p.m. in the same locations.

*As supplies last

Posted 10/9/2016 12:27pm

Hurricane Matthew Debris Collection Begins in Palm Coast

Debris collection will begin today, October 9, and will continue until all storm debris is collected. This collection effort may take several days or weeks due to amount of debris over most of the City. In an effort to expedite the debris removal, the City asks residents to help by separating everything at the curb into the following categories:

Vegetative Debris - leaves, logs, plants, tree branches, etc.

Construction & Demolition Debris - building materials, asphalt shingles, drywall, lumber, metal, plastics, etc.

Normal Household Trash - Normal household trash and bagged debris of any kind will not be picked up with debris as part of this program. You should continue to follow your normal garbage schedule.

Residents should not place debris piles near other objects like fire hydrants and mailboxes or under power lines or low hanging branches that would interfere with the collection equipment. Please be advised that the City is using contractors as well as City Staff to pick up debris. Therefore different trucks may be picking up different types of debris over several collection cycles. The City is committed to picking up all debris as quickly as possible, but asks for residents patience during this period.

For more information, please call the City of Palm Coast Customer Service number at 386-986-2360.

Posted 10/9/2016 11:29am

Flagler County Opening a Distribution Center

Information from Flagler County Emergency Services

Flagler County Emergency Managers announce the opening of a Point of Distribution, or POD site at the Flagler County Airport, which is located at 201 Airport Road, off State Road 100. It is scheduled to be open between 8am and 5pm, or until supplies run out.

The point of a POD is to offer a centralized location where the public can pick up life-sustaining items following a disaster. Flagler County's POD will offer food and bottled water. There is no cost for these items.

Those who wish to utilize the POD at the airport are asked to follow the directions as they enter the area since it is expected to be congested with traffic.

Again, the distribution is scheduled to end at 5pm. However, it could end sooner than that if demand outpaces supplies on site.

Posted 10/9/2016 11:19am

Department of Health Flagler - What to do if your well is flooded

Information from Flagler County Department of Health

Department of Health Flagler urges residents to know what to do if your well is flooded. With heavy rainfall from Hurricane Matthew may have made your water unsafe. If you are unsure about the impact of flooding on your well water, either use bottled water, or boil or disinfect all the water you use for drinking, making beverages or ice, cooking, brushing your teeth, washing dishes, and washing areas of the skin that have been cut or injured.

Common unscented household bleach (4 to 8.25% strength) can be used effectively as a chlorine disinfectant. Bring water to a rolling boil for one minute; disinfect water by adding 8 drops (about 1/8 tsp - this would form a puddle about the size of a dime) of plain unscented household bleach (4 to 6% strength) per gallon of water, and then let it stand for 30 minutes. If the water is cloudy after 30 minutes, repeat the procedure once. If high strength bleach is used (8.25% strength), add 7 drops.

If your well has been flooded, please call (386) 437-7358 for information on how to sample your water and where to bring the sample for bacteriological testing. If the test reveals bacteria, the well and water system need to be disinfected.

It is important to disinfect both well and plumbing water with unscented household bleach to ensure that all infectious agents are destroyed. If you have water treatment devices, remove all membranes, cartridges, and filters and replace them after the chlorination process is completed. The amount of chlorine determines the length of time you allow the bleach to remain in your system.

DOH recommends the following steps to disinfect a contaminated well:

If the water is discolored before adding the bleach, run the water until it is clear for up to 10 minutes.
Turn off and then drain your hot water heater- bleach is not effective in water above 105 degrees.
Remove and replace charcoal filters after the disinfecting process is completed.
To avoid adding contamination to the well during disinfection, clean the work area around the top of the well. Then remove grease and mineral deposits from accessible parts of the well head and flush the outside surfaces with 1/2 cup of unscented household bleach in 5 gallons of water.
Turn off the pump. Remove the cap or the well plug on the rubber seal. There are many types of well caps and plugs. If you have questions, you should contact a licensed well driller. If you have a submersible pump, you may also want to contact a licensed well driller for advice on disinfection procedures.
Consult the bleach chart and pour the recommended amount of unscented bleach (4 to 8.25% strength) solution into the well. Try to coat the sides of the casing as you pour. If you get bleach on the pump or wiring, flush it thoroughly with fresh water to prevent later corrosion.

Well Depth in Feet Well Diameter in Inches

2" 4" 5" 6"

20' 1 cup 1 cup 1 cup 1 cup

30' 1 cup 1 cup 1 cup 2 cups

40' 1 cup 1 cup 2 cups 2 cups

50' 1 cup 2 cups 2 cups 3 cups

80' 1 cup 2 cups 1 qt 1 qt

100' 1 cup 3 cups 1 qt 1.5 qts

150' 2 cups 1 qt 2 qts 2.5 qts

200' 3 cups 1.5 qts 2.5 qts 3 qts

Conversions 8 oz = 1 cup /16 oz = 1 pint = 2 cups

24 oz = 3 cups / 32 oz = 1 quart / 48 oz = 1.5 quarts

64 oz = 2 quarts / 80 oz = 2.5 quarts / 96 oz = 3 quarts

Re-cap or plug the well opening and wait 30 minutes.
Turn on and, if needed, re-prime the pump. Open all of the faucets on the system one at a time. Allow the water to run until there is a noticeable smell of bleach. You may also want to flush the toilets. If you have outside faucets, you may want to direct the water away from sensitive plants. If you cannot detect a bleach odor, repeat the disinfecting process.
Turn off all of the faucets and allow the bleach to remain in the system for at least eight hours.
Backwash water softeners, sand filters, and iron removal filters with bleach water.
Again, open all the faucets and run the water until there is no bleach smell-for up to 15 minutes.

After disinfecting your well, the water needs to be tested to verify that it is safe to drink. Although unscented household bleach is effective against microorganisms, it will not remove chemical contamination that may have gotten into your well. Contact your county health department for sampling instructions to get your water tested.

For further information, please contact your local county health department or visit www.floridahealth.gov or www.FloridaDisaster.org.

Posted 10/8/2016 4:11pm

Hurricane Matthew recovery information from the City of Palm Coast

As we begin to recover from Hurricane Matthew, the City of Palm Coast reminds residents that safety is our No. 1 priority. There are still a lot of downed trees and power lines and debris in roadways, so use extra caution.

City crews worked hard Friday to clean up our streets and report downed power lines so that Florida Power & Light could quickly begin power restoration. FPL estimates power will be restored to most customers by Sunday.

On Saturday morning, City staff began formal damage assessments. Houses and properties across Palm Coast have downed trees, torn screen enclosures, missing roof shingles, fallen fences/sheds, and many docks in our canals have been damaged.

Power is still out at the Palm Coast Community Center, and some recreation facilities - including Palm Harbor Golf Club, the Palm Coast Tennis Center and Frieda Zamba Swimming Pool - will be closed until cleanup can be completed.

A few tips for the coming days:

Power lines - Assume any downed power lines are hot and do not touch them or drive over them. Report downed power lines to Customer Service at 386-986-2360.

Pep tanks - if you have a pep tank and don't have power, limit your use of water. Don't do laundry and limit flushing. When your power comes back on, the pep tank alarm may go off. To silence the ring, there's a re-set button on the side panel located on the side of your house. Then report to Customer Service at 386-986-2360 for required maintenance. The pep system information guide is online at: http://docs.palmcoastgov.com/departments/utility/Pep%20Booklet.pdf.

The City of Palm Coast would like to thank our community partners - Flagler Emergency Services, the Flagler County Sheriff's Office, Flagler Schools, FPL and the State of Florida - for their assistance.

City staff stand ready to assist residents with their recovery. Questions should be directed to Customer Service at 386-986-2360.

"Our promise to you is the City of Palm Coast is doing everything we can to make this a quick, easy recovery," said Palm Coast Mayor Jon Netts.

Watch Mayor Netts' full message at: https://www.facebook.com/DiscoverPalmCoast/videos/1300092680025300/.

For more information, contact Cindi Lane, Communications and Marketing Manager, at 386-986-3708 and clane@palmcoastgov.com.

Posted 10/8/2016 2:30pm

Tips for picking a contractor; City of Palm Coast Building Division ready to assist

The City of Palm Coast urges you to use great care when choosing a contractor. Contractor Licensing can be confusing when determining when a license is required and what type. This can make it easy for consumers to be scammed. Residents should be especially guarded with door-to-door solicitors.

You are strongly encouraged to call your City of Palm Coast Building Division to ask if a person has the correct license. We would be pleased to assist you in looking up information and providing advice on how to choose the right contractor. The number is 386-986-3780.

Quick tips on picking a contractor:

Contractors other than debris removal and landscaping/tree removal are required to have a license (not to be confused with a business tax receipt).
Ask to see a copy of a license of any company you consider hiring to perform repairs or check the state website at https://www.myfloridalicense.com/wl11.asp. All advertisements including business cards and vehicles are required to include the license number.
Fence contractors; dock contractors; window, door and garage door contractors must be either state or locally licensed.
Roofing contractors are required to be state licensed.
To check locally licensed contractors, you may check the Flagler County website at http://flaglercounty.org/index.aspx?NID=633

Payment/contract tips:

Use local contractors who are already established in your community.
Do not make a payment without a written contract. Contracts should include the license number. Read all work agreements or authorizations before signing and ask questions until you fully understand the documents.
Contractors are not permitted to collect more than 10-percent of the contract price up-front.
Do not pay the final payment until you have seen proof of a final inspection from the City of Palm Coast. (This does not apply to tree removal.)
To find out if a contractor has previously obtained permits with the City of Palm Coast and how many, you may check the City of Palm Coast website at http://www.palmcoastgov.com/search/permits

Some of the common lines used by unlicensed individuals or fly-by-night contractors to try to urge you to hire them include:

"It's quicker and cheaper if you get the permit yourself." Permit turnaround time and cost is the same for owners or contractors. It is NOT cheaper or quicker for you to obtain the permit.
"If you don't sign the contract now and provide payment, you will be months out before we can get to you." This is a tactic used during times of distress, preying on raw emotions.

In most cases, following large-scale destruction events, local contractors do not end up with the work due to the number of outside licensed and unlicensed contractors using heavy solicitation.

Please call your City of Palm Coast Building Division to ask if a person has the correct license. We would be pleased to assist you in looking up information and providing advice on how to choose the right contractor. The number is 386-986-3780.

If your home or business was damaged:

Photograph all damaged areas.
Call your insurance company ASAP to file a claim.
Make temporary repairs to prevent further damage.

The Florida Department of Financial Services is an additional resource if you need more information. The Consumer Information Helpline is 877-693-5236.

Posted 10/8/2016 1:58pm

Information from Flagler County Emergency Services

Publix has bottled water on shelves - noon, October 8

October 8, 2016 - As of noon Saturday, Publix indicated to Flagler County they had received shipments - at each of their stores - of 7,000 cases of a single brand of bottled water, packaged in 24-packs.

Additionally, the following stores have passed these details to Flagler County staff:

Target - Regular hours, debit/credit working
Dollar Tree at 5100 E Hwy 100 - Regular hours, debit / credit working
Publix - All stores, regular hours, debit / credit working
Winn Dixie at 1260 W. Palm Coast Parkway- Regular hours, cash only
Winn Dixie at Flagler Beach - Limited provisions until 7 p.m. this evening

Posted 10/8/2016 1:28pm

Information from Flagler County Emergency Services

Salvation Army opens 'disaster center' with full kitchen in Flagler Beach

October 8, 2016 - The Salvation Army is setting up a "disaster center" with a full kitchen to serve a free hot meal, snacks and a beverage for residents.

"We know it has been a rough couple of days for people, especially in Flagler Beach, so it is fantastic that the Salvation Army was able to set this up for our residents," Flagler County Administrator Craig Coffey. "Everyone is working very hard to provide for residents."

The center is set up at Veterans Park, 105 S. 2^nd Street, Flagler Beach.

The disaster center will be serving meals until 6 p.m. Saturday or until the food runs out.

Posted 10/8/2016 12:08pm
Information from Flagler County

Flagler County residents permitted back home

October 8, 2016 - Flagler County residents will be permitted back into their homes effective noon Saturday.

"We have done assessments and the roads are passable," said Flagler County Administrator Craig Coffey. "That doesn't mean there aren't some hazards on some of the roadways, but they are in decent shape. Please remember to use caution and be safe."

Inoperable stop lights must be treated as four-way stop signs.

"We cannot have people going through intersections without checking for traffic coming from the opposite directions," said Flagler Beach Police Chief Matt Doughney.

Only residents and safety personnel will be allowed on the barrier island. Proof of residency will be required.

"As residents return home and they await the restoration of power, we ask that the use of generators be limited to houses that are high and dry," said Steve Garten, Flagler County Public Safety Emergency Manager. "Powering up a home that has been under water is extremely dangerous. Please don't do it."

The curfew will remain for the barrier island from 7 p.m. to 7 a.m. daily until further notice, but the curfew is being lifted west of the Intracoastal.

Alcohol sales remain suspended throughout Flagler County.

Posted 10/8/2016 10:20am
Information from FPL

FPL expects to complete power restoration to essentially all customers following Hurricane Matthew by end of day Sunday; pockets of flooding and severe damage likely will extend outages for some customers until Monday

- FPL estimates it will restore power to all customers in Miami-Dade and Broward counties, and majority of customers in Palm Beach County by end of day today

- FPL estimates it will restore power to all customers north of Palm Beach County by end of day Sunday; though severe damage may delay some restoration until Monday

- FPL has nearly 15,000 workers dedicated to the recovery effort; collapsing crews into Central and North Florida

- FPL urges customers to avoid downed power lines and standing water; use caution while driving or using generators

Posted 10/8/2016 10:20am
Information from Flagler County

Practice generator safety

October 8, 2016 - Residents using generators are asked to take necessary precautions for safe operation.

Below is a list of safety tips:

Use proper care. Proper ventilation is critical to reducing the risk of carbon monoxide poisoning from a generator's engine exhaust. Carbon monoxide (CO) poisoning is a common, serious danger that can cause death if generators are used improperly; this is particularly true when the fuel is not burned completely.
Placement is key. Never use generators indoors or outside near windows, vents, or air intakes that could allow CO to come indoors.
Keep other items clear. Maintain plenty of air flow space around the generator.
Pay attention. Get fresh air immediately if you begin to feel sick, dizzy or light-headed or experience flu-like symptoms.
Buy CO detector. Because CO is invisible and odorless, it makes sense to buy a CO detector (similar to or sometimes combined in a smoke
detector) to warn of rising CO levels.
"Ground" your generator. Carefully follow all instructions on properly "grounding" the generator.
Keep the generator dry. Short circuits may occur in wet conditions, which can cause a generator fire. If needed, place the generator under an open canopy-type structure.
Be prepared. Always keep a fully charged fire extinguisher nearby.
Leave it to the professionals. To avoid electric shock or electrocution, do not try to fix or otherwise work on a generator.
Organize your cords. Keep cords out of the way to avoid injury, but keep them in plain view to keep track of cord damage (such as fraying or cuts) that could cause a fire.
Do not "back feed" power. Do not plug the generator into a wall outlet. Back feeding will put you and others, including utility line workers, at serious risk because the utility transformer can increase low voltage from the generator to thousands of volts.
Know local laws. Some states have laws making the generator owner responsible for taking steps to make sure that the generator's electricity cannot feed back into power lines; additionally, owners of commercial, industrial, or residential generators must notify the local utility of their locations.
Don't touch. It's hot. The exterior portions of a generator, even if operated for only a short period of time, can become hot. Avoid touching the generator without protective gear and keep debris clear to avoid a fire.

Regarding Generator Fuel

Store fuel in an approved container or holding tank designed for such use.
Only use fuel that is specifically recommended in the owner's manual. Never store fuel indoors.
Do not keep fuel near the generator while the generator is in use; this could start a fire.
Never refuel the generator while it is running.

Posted 10/8/2016 9:31am
Information from Flagler Schools

Flagler Schools Assessing Damage Following Hurricane Matthew; School Closures Announced

Maintenance teams from Flagler Schools are touring all schools and sites today, assessing the damages now that the weather has cleared following Hurricane Matthew. Preliminary checks show some exterior damage at a few sites.

Bunnell Elementary School, Rymfire Elementary School and Buddy Taylor Middle School are still being used as shelters for displaced Flagler County residents.

Superintendent Jacob Oliva has determined because these damage assessments and clean-up operations will take time, as well as the continued need of shelter space for our residents, all schools will remain closed Monday and Tuesday. We are currently developing a timeline for when schools will reopen.

Our thoughts and prayers are with all of Flagler County as we begin the difficult process of cleaning up. We thank our school community and Flagler County as a whole for their support through the coming days and weeks ahead.

Posted 10/8/2016 8:26am
Courtesy of Flagler Emergency Services

FPL restores power to 2200, sends 275 lineman to Flagler

October 8, 2016 - As of 6:30 a.m. Friday, power has been restored to 2,200 customers and FP&L is sending 275 linemen to Flagler County today to increase those efforts.

One main feeder is now up and running, putting Florida Hospital Flagler back on the grid. Another main feeder suffered significant damage but is under repair.

"I am pleased and impressed with what they have been able to get done overnight," Flagler County Administrator Craig Coffey said. "Progress will continue to increase now that we have daylight and can get assessment crews out."

There are a number of transformers out throughout Flagler County. See the attached map for locations.

As always, consider downed power lines as live. Be careful when engaging in debris removal and associated activities.

Posted 10/7/2016 4:20pm
Courtesy of Flagler County

Residential re-entry will be in stages when safe

October 7, 2016 - Residential re-entry will begin stages after preliminary assessments have been done to ensure the conditions are safe.

"Law enforcement is not going to let anyone into the evacuated areas until they have been confirmed safe," said Steve Garten, Flagler County public safety emergency manager. "Just because people see our road crews, FP&L, first responders, law enforcement officers - all of us who are trying to ensure your safety - that doesn't mean that it is safe for you to be driving around."

Initially re-entry is limited by law to essential staff of the critical municipal agencies for the purposes of clean-up and damage assessment.

"It's going to be a little while before residents will be allowed back in," Flagler County Administrator Craig Coffey said. "We know people are anxious to see their homes for themselves, but we cannot let anyone back in to the evacuated areas until we know for sure it will be safe for you to do so. Seeing government vehicles or our contractors on the roads does not mean that the area is safe for you to re-enter."

Flagler County will let residents know through its websites, social media and public service announcements when it is safe to go back into areas that had been evacuated.

For general questions, please use the citizen information call-in line at 386-586-5111. People are answering calls 24 hours a day. This will help keep the 9-1-1 lines free for emergencies.

Posted 10/7/2016 3:05pm

Courtesy of Flagler Emergency Services

Flagler County cut off all access to beachside areas, enforced by FCSO

October 7, 2016 - Effective immediately, Flagler County is cutting off all access to beachside portions of the county.

"This is not a curfew. No one will be permitted to enter the barrier island," said Steve Garten, Flagler County public safety emergency manager. "This will be enforced by the Flagler County Sheriff's Office."

Emergency personnel will begin entering the area to rescue those who did not leave the coastal area. A portion of State Road A1A washed out south of the pier in Flagler Beach near the Topaz.

"We don't want anyone on the beachside who doesn't need to be there," Flagler County Administrator Craig Coffey said. "We need to be able to get an assist those people who are in the most need."

A curfew will be imposed on the mainland portions of Flagler County at 7 p.m. tonight. Residents are being asked to stay inside where they are and off of the roadways.

Crews have begun clearing trees in the affected areas.

"We are trying to get everything stabilized and safe as quickly as possible," Coffey said.

For general questions, please use the citizen information call-in line at 386-586-5111. People are answering calls 24 hours a day. This will help keep the 9-1-1 lines free for emergencies.

Posted 10/7/2016 12:08 pm

Courtesy of Flagler County

Flagler County curfew expanded for Friday

October 7, 2016 - There will be a curfew in place for all of Flagler County on Friday.

"This is expanded from last night," said Steve Garten, Flagler County public safety emergency manager. "The curfew will be in place for all of Flagler County tonight."

The Flagler County Board of County Commissioners on Thursday enacted a mandatory curfew for all areas east of Interstate 95. That order was amended Friday to include the entire county.

This curfew will be in effect until further notice.

While officials are asking that all residents stay indoors and off the roadways until Hurricane Matthew is past the area and damage assessments have been made.

"We really want everyone to stay inside until we sure the conditions are safe to go out," Flagler County Administrator Craig Coffey said. "We don't want residents to put themselves in danger. Please be safe everyone."

For general questions, please use the citizen information call-in line at 386-586-5111. People are answering calls 24 hours a day. This will help keep the 9-1-1 lines free for emergencies.

Posted 10/7/2016 8:36 am

Courtesy of Flagler County

Flagler County first responders are grounded for the duration of the storm

"Sustained winds have reached 45 mph, which means fire rescue and law enforcement officers are unable to respond to calls for service due to unsafe weather conditions," said Steve Garten, Flagler County public safety emergency manager. "It is very important that everyone stays indoors from here on out."

Crews will assess the storm damage, power outages and road closures, and first responders will get to those in need of services as soon as possible.

"Please stay where you are until we can determine whether conditions are safe," Flagler County Administrator Craig Coffey said. "We don't want anyone to get hurt."

Posted 10/7/2016 7:25 am

Stay indoors, limited first responder abilities as Matthew nears

October 7, 2016 - Hurricane Matthew is rapidly approaching and Flagler County officials are encouraging residents to stay indoors for the duration of the storm.

"Dangerous winds alone are reason enough to stay indoors," said Steve Garten, Flagler County public safety emergency manager. "Please stay off the roadways. Now is the time to stay in your home. Do not leave."

As wind speeds increase to hurricane-force, Flagler County's first responders - fire rescue and law enforcement - will be limited in their ability to respond.

"There will come a time when we cannot send out our emergency personnel," County Administrator Craig Coffey said. "We cannot put people in harm's way."

For general questions, please use the citizen information call-in line at 386-586-5111. People are answering calls 24 hours a day. This will help keep the 9-1-1 lines free for emergencies.

Posted 10/6/2016 8:28pm

Head to shelters now though cots, crates gone

October 6, 2016 - Flagler County officials are continuing to urge residents to head to shelters if they intend to do so this evening.

"That window of opportunity is diminishing," Flagler County Public Safety Emergency Manager Steve Garten said. "It is critical that people who intend to go to one of our shelters head there now."

Rymfire Elementary, located at 1425 Rymfire Drive, Palm Coast, will accommodate those with special needs - people who require assistance with daily living or who have medical conditions that prevent or hinder their ability to care for themselves, as well as those who require electricity for oxygen. A family member or caregiver should stay at the shelter with the individual.

Bunnell Elementary, 305 N. Palmetto Street, Bunnell, is pet-friendly. Pets - dogs, cats, birds, rabbits, rodents and turtles - are the allowed pets. There is a four-pet maximum. Pet owners should bring current vaccination records, food and supplies, including crates and medications.

Buddy Taylor Middle School, 4500 Belle Terre Parkway, Palm Coast, is also open but pets are not welcome at this shelter.

"There are no more cots or crates available," Garten said. "That said, we still want residents to come to one of the shelters, especially those on the barrier island. Please do not try ride out this storm."

While there is a curfew in place east of Interstate 95, law enforcement officers will not hinder people trying to evacuate.

Posted 10/6/2016 6:22pm

Flagler County Enacts Curfew

October 6, 2016 - Flagler County Commissioners have enacted a mandatory curfew in advance of Hurricane Matthew for all areas in the county east of Interstate 95. It will be between the hours of 7pm and 7am. Law enforcement will not hinder people from evacuating. However, anyone caught loitering by law enforcement could be charged with a misdemeanor. This will be a daily curfew until further notice.

In addition, all alcohol sales across Flagler County will be suspended effective immediately and will remain in place until the emergency declaration is lifted.

For the latest storm-related updates and a copy of the evacuation zones, log on to www.FlaglerEmergency.com.

As a reminder, a call-in center is open and staffed around the clock during the storm to help answer questions. That number is 386-586-5111.

Posted 10/6/2016 2:08pm

Mandatory Evacuation Area Expanded

October 6, 2016 - Mandatory evacuations have been ordered for four Evacuation Zones in Flagler County as Hurricane Matthew nears the county. The mandatory evacuation of Zones A, B and C began at 6 a.m. Thursday. At 11:00 a.m Thursday, a mandatory evacuation order was given for Zone F, which is in the western side of Flagler County. This includes the St. Johns Park area.

Evacuation Zone A includes everything east of the Intracoastal including Marineland, Hammock, Flagler Beach along A1A.

Zone C includes The Woodlands neighborhood off Old Kings Road.

Residents in these areas have been notified by CodeRED of the evacuation order.

Flagler County is asking residents to respect the evacuation order, especially on the barrier island. Once sustained winds reach 45 mph, the bridges will close and first responders will not be able to respond to the area.

For the latest storm-related updates and a copy of the evacuation zones, log on to www.FlaglerEmergency.com.

As a reminder, a call-in center is open and staffed around the clock during the storm to help answer questions. That number is 386-586-5111.

Posted 10/6/2016 2:06pm

Additional Shelter Opening in Flagler County

October 6, 2016 - In response to heavy turnout to the two existing emergency shelter sites, Flagler County will open an additional general population emergency shelter at Buddy Taylor Middle School. The campus is located at 4500 Belle Terre Parkway, Palm Coast. The shelter will open at 1:00 p.m. Pets are not allowed at this shelter.

Cots are at a premium now so if you are heading to one of our shelters please bring sleeping bags, pillows and blankets.. Air mattresses are not permitted.

Buddy Taylor Middle School joins Rymfire Elementary and Bunnell Elementary Schools as emergency shelters in Flagler County.

Bunnell Elementary, 305 N. Palmetto Street, Bunnell, will accommodate other residents who have no other place to go. Pets - dogs, cats, birds, rabbits, rodents and turtles - are the allowed pets. There is a four-pet maximum. Pet owners should bring current vaccination records and supplies, including crates and medications.

Posted 10/6/2016 2:03pm

Mandatory Evacuation Area Expanded

October 6, 2016 - Mandatory evacuations have been ordered for four Evacuation Zones in Flagler County as Hurricane Matthew nears the county. The mandatory evacuation of Zones A, B and C began at 6 a.m. Thursday. At 11:00 a.m Thursday, a mandatory evacuation order was given for Zone F, which is in the western side of Flagler County. This includes the St. Johns Park area.

Evacuation Zone A includes everything east of the Intracoastal including Marineland, Hammock, Flagler Beach along A1A.

Evacuation Zone B includes the neighborhoods along Colbert Lane to the south, all of the C section and the F section east of Florida Park Drive and the F section east of Palm Harbor Parkway. This zone also includes the area east of Old Kings Road, south of State Road 100 including Bulow and its adjacent neighborhood, Grand Haven and western Flagler Beach.
Zone C includes The Woodlands neighborhood off Old Kings Road.

Zones D & E are not under an evacuation order at this time.

Residents in these areas have been notified by CodeRED of the evacuation order.

Flagler County is asking residents to respect the evacuation order, especially on the barrier island. Once sustained winds reach 45 mph, the bridges will close and first responders will not be able to respond to the area.

For the latest storm-related updates and a copy of the evacuation zones, log on to www.FlaglerEmergency.com.

As a reminder, a call-in center is open and staffed around the clock during the storm to help answer questions. That number is 386-586-5111.

Shelters are open 10/6/16 at 6:00am

Rymfire Elementary School (Special Needs Shelter) 1425 Rymfire Dr, Palm Coast.
In Palm Coast, just north of Royal Palms Pkwy.

Bunnell Elementary School (Pet Friendly)
305 N Palmetto St., Bunnell In Bunnell, 2 blocks north of SR 100, via Orange Street

Use the link below to find out if you are in an evacuation zone. Due to network this application loads a little slowly. Please be patient. You can search by your address in the upper left corner. Be sure to enter your city as a part of your address.

Flagler Evacuation Zones

Posted 10/6/2016 12:19pm

Community Center Closing at 3

The Palm Coast Community Center will be closing at 3 p.m. today.

Posted 10/6/2016 8:50am

Citizens Academy Cancelled

Palm Coast Citizens Academy for Monday, October 10th is canceled.

Posted 10/5/2016 8:37pm

Mandatory evacuations called for eastern most Flagler County

October 5, 2016 - The track of Hurricane Matthew has shifted west, prompting Flagler County officials to call for a mandatory evacuation of zones A ,B and C beginning at 6 a.m. Thursday.

"The current storm surge estimates have risen and that will likely cause a greater impact to Flagler County," said Steve Garten, public safety emergency manager. "We would like residents to head west. Shelter space is intended for those who have no other option so if you have friends and family you can stay with, please make those arrangements."

Evacuation Zone A includes everything east of the Intracoastal including Marineland, Hammock, Flagler Beach along A1A. Evacuation Zone B includes the neighborhoods along Colbert Lane to the south, all of the C section and the F section east of Florida Park Drive and the F section east of Palm Harbor Parkway.

This also includes the Woodlands in Palm Coast which is Evacuation Zone C.

These residents will be notified by CodeRED of the evacuation order.

Flagler County is asking residents to respect the evacuation order, especially on the barrier island. Once sustained winds reach 45 mph, the bridges will close and first responders will not be able to respond to the area.

Use the link below to find out if you are in an evacuation zone. Due to network this application loads a little slowly. Please be patient. You can search by your address in the upper left corner. Be sure to enter your city as a part of your address.

Flagler Evacuation Zones

Posted 10/5/2016 8:37pm

Flagler shelters open 6 a.m. Thursday

October 5, 2016 - In preparation for the impacts of Hurricane Matthew, the Flagler County Emergency Operation Center will open two shelters at 6 a.m., Thursday, one will accommodate special needs while the other will accommodate the general population and people with pets.

"Shelters, whether special needs or general population, are available as a last resort for those who have no other place to go," said Steve Garten, public safety emergency manager. "Special needs shelters provide only limited medical care, and it is up to the individual to bring a 72-hour supply of all medications, and personal items."

Sleeping bags, pillows and blankets should be among those personal items, as cots are available in limited numbers. Air mattresses are not permitted.

"We currently have a voluntary evacuation in place in the coastal area and for those who live on tidal waters, and we really encourage those residents to plan to stay with a relative or friend," County Administrator Craig Coffey said. "We want everyone to be safe."

Posted 10/5/2016 3:00pm

No Garbage Collection Friday

For Thursday, Oct. 6, garbage collection in the City of Palm Coast will remain on the normal schedule. Residents who are evacuating should not leave their trash cans out. For Friday, Oct. 7, garbage collection throughout the City of Palm Coast is being canceled. Residents who normally receive Friday collection should plan to put out their trash on the next regularly scheduled pickup day.

Posted 10/5/2016 2:26pm

City of Palm Coast announcements in preparation for Hurricane Matthew

In preparation for the arrival of Hurricane Matthew, the City of Palm Coast announces the following closures, cancellations and garbage collection changes:

Palm Coast City Hall, the Palm Coast Community Center and the Palm Coast Utility Office will be closed Friday, Oct. 7.
For Thursday, Oct. 6, garbage collection in the City of Palm Coast will remain on the normal schedule. Residents who are evacuating should not leave their trash cans out. For Friday, Oct. 7, garbage collection throughout the City of Palm Coast is being canceled. Residents who normally receive Friday collection should plan to put out their trash on the next regularly scheduled pickup day.
All City of Palm Coast parks, including the Palm Harbor Golf Club, Frieda Zamba Swimming Pool and the Palm Coast Tennis Center, will be closed Thursday, Oct. 6, through Sunday, Oct. 9. All team practices and games at City parks, as well as the PDA Fall Classic soccer tournament, are canceled for Thursday through Sunday.

General information for residents:

Any questions about City of Palm Coast services - water and sewer, streets, drainage - should be directed to Customer Service at 386-986-2360.
For residents with pep tanks, if you should lose power during the storm, you should limit water usage to prevent overflow or backup. Information on pep tanks is at: www.palmcoastgov.com/government/utility/wastewater.

Up-to-date information on Hurricane Matthew can be found at www.flagleremergency.com. The Flagler County Emergency Operations Center call-in center number is 386-586-5111. The call-in center will be open until 8 p.m. Wednesday, Oct. 5, then will be open 24 hours a day beginning at 8 a.m. Thursday, Oct. 6, and continuing until the storm passes.

Posted 10/5/2016 9:58am

Flagler County expands call-in center hours

October 5, 2016 - The Flagler County Emergency Operations Center has extended the call in center hours until 8 p.m. Wednesday.

"A team of volunteers manned the phones yesterday afternoon and continue to do so today," said Steve Garten, public safety emergency manager.

The call in number is 386-586-5111. Calls will be answered beginning at 8 a.m. Thursday and continuing 24 hours a day until the storm passes.

"We strongly encourage everyone to take Hurricane Matthew very seriously. Don't hesitate to make your personal preparations," County Administrator Craig Coffey said. "Make sure your important documents are in a water-tight container. Make sure you have water and non-perishable food. If you think you are going to need to evacuate, make plans to do so now."

Posted 10/5/2016 9:14am

Flagler Schools Announces Hurricane-Related Closures

After consulting with the National Weather Service and Flagler County Emergency Managers, Superintendent Jacob Oliva has canceled all after-school events Wednesday, October 5th. Extended-day programs will continue. Additionally, classes and school activities for Thursday and Friday, October 6th and 7th have been canceled because of Hurricane Matthew.

Flagler Schools is preparing to have a number of schools activated as emergency shelters as this very dangerous storm systems approaches the Flagler County coast. We encourage everyone in the county to listen to our emergency managers and take the necessary safety precautions.

You can get additional information through www.flagleremergency.com.

Posted 10/5/2016 8:24am

Businesses encouraged to prepare for Hurricane Matthew

October 5, 2016 - Flagler County officials are encouraging businesses to make preparations as Hurricane Matthew tracks westward, and closer to Florida's coastline.

"This will not only help businesses reduce their own recovery time, but it will help bring the community back to normalcy if we are impacted by the storm," said Emergency Manager Steve Garten.

Businesses should back up computer files and have a non-electronic list of necessary contacts and employees, as well as utilities. Important records and documents should be stored in watertight containers.

"Also protect windows from windborne debris," Garten said. "Remove overhanging trees and branches that could fall and damage structures."

The goal is to meet the needs of residents when and if a hurricane and businesses play a big part in that in times of need.

"The bulk of the business in Flagler County, about 80 percent, is small business," said Helga van Eckert, Economic Development director. "I know these small businesses already provide some sort of service that we could use during an emergency."

Those services could be anything from preparing food for first responders to assisting with efforts to clean and disinfect public buildings.

"The wonderful thing about Flagler County is that there is such a strong sense of community here," van Eckert said. "It behooves us all to keep all of our residents and businesses thriving right here at home."

Posted 10/5/2016 8:01am

Over the next few days the Florida Department of Financial Services will begin sharing information, especially through social media outlets to share important information. As we prepare there is a lot of information being share. I want to make sure that you have our information for post storm recovery.

Filing an Insurance Complaint:

https://apps.fldfs.com/eService/Default.aspx

The Division of Consumer Services is happy to assist you with your insurance questions and concerns or open a formal complaint. The Customer Service Storm Hotline: 1-800-227-8676

Immediately report damage to your agent or insurance company. If you can't contact your agent or insurance company, call the Department of Financial Services (DFS) for assistance at 1-800-22-STORM or (850) 413-3089.

Maintain copies of your household inventory and other documentation. This will assist the adjuster in assessing the value of the destroyed property.

Make emergency repairs and document them. Take necessary steps to keep your family safe, but be sure to keep all receipts and take photographs of damage before and after any repairs.

Take precautions if the damage requires you to leave your home. Secure your property and turn off your gas and electricity. Contact your insurance agent and provide a phone number where you can be reached.

Beware of fly-by-night repair businesses. Hire licensed, reputable, preferably local service people, and avoid any contractor or appraiser who says they can adjust your insurance claim. You can verify a contractor's license and check to see if there are any complaints against them by calling the Florida Department of Business and Professional Regulation at (850) 487-1395. Also ask for references from previous work, and be sure to report unlicensed contractors.

Know what kind of licensed adjuster you will deal with (i.e. company adjuster, independent adjuster or public adjuster). Ask for identification, and if a question arises, call the Department of Insurance hotline for assistance.

Beware of fraud. Insurance fraud costs each Florida family an additional $1,500 a year* in increased premiums. If you suspect insurance fraud, call the Fraud Hotline toll-free at 1-800-378-0445. Financial fraud costs Floridians more than $40 billion annually. If you suspect financial fraud, call the Consumer Helpline toll-free at 1-877-MY-FL-CFO (1-877-693-5236). *Source: The Coalition Against Insurance Fraud

All legitimate contractors must carry insurance. Ask for proof of liability and workers' compensation coverage, then verify it by calling the Division of Workers' Compensation at 1-800-742-2214.

Don't rush into signing a contract. Get written estimates from at least three construction firms, and beware of contractors who ask you to pay for the entire job up front. Also, do not allow the contractor to adjust your claim with your insurance company. If you make a down payment, it should not be more than one-third of the total price. Pay ONLY by check or credit card, and never pay the final amount until the work is completed.

If you encounter any instances of price gouging call the Florida Department of Agriculture's Division of Consumer Services at 1-800-357-4273.

Additional Resources

Consumers are encouraged to download a copy of the Department of Financial Services' Emergency Financial Preparedness toolkit. This free, online toolkit allows consumers to consolidate their insurance and banking information into one, readily-accessible place so that the information is at hand in the event that evacuation becomes necessary. Consumers should also have at least 72-hours' worth of necessary supplies like food and water, batteries and flashlights in case of power outages.

The Department's website also offers quick access to information such as insurance company contact numbers that might be needed following a storm. More information about what Floridians can do to prepare for Hurricane Matthew can be found at http://www.myfloridacfo.com/division/Consumers/Storm.

Posted 10/4/2016 6:11pm

Flagler County issues state of local emergency

October 4, 2016 - Flagler County issued a state of local emergency effective at noon today following a statewide executive order issue by Gov. Rick Scott for all 67 Florida counties.

The National Hurricane Center predicts that Hurricane Matthew will travel in a path along Florida's eastern coastline between now and Friday as a major hurricane. It is unknown exactly what impacts Flagler County feel - tropical storm-force winds are likely and hurricane-force winds are possible.

"We have to plan for the worst and hope for the best," Flagler County Administrator Craig Coffey said. "The track continues to fluctuate and we have to be ready to assist our residents in any way we can. A small deviation of the track could make the determination whether we have hurricane-force winds or not."

The storm is currently at the eastern tip of Cuba with maximum sustained winds of 140 mph. There will be fluctuations in strength as it approaches Florida, but it will be a major storm.

The state has activated its Division of Emergency Management to execute the Comprehensive Emergency Management Plan. Flagler County has activated its Emergency Operations Center at level 2 for command and general staff.

"Emergency Management across the state is monitoring the situation very closely and making preparations," Public Safety Emergency Manager Steve Garten said. "As the storm approaches, please make sure you have a plan in place for you and your family, including your pets, that includes providing for food, water and medications for several days."

For more information, please go to flagleremergency.com

Posted 10/4/2016 1:13pm

Flagler County EOC heightens status, sets up call-in center

October 4, 2016 - The Flagler County Emergency Operations Center is operating at a heightened status, and has set up a call-in center for residents with questions.

"Our team of volunteers have been activated to man the phones, and the call line number is up and working," said Steve Garten, public safety emergency manager.

That call in number will be 386-586-5111.

"We are doing our best to make sure everyone gets their questions answered," Garten said. "Fill your car up with gasoline, make sure your important documents are in a water-tight container, and, of course, make sure you have water and non-perishable food."

Volunteers are currently scheduled to answer the phones between the hours of 8 a.m. to 5 p.m. Wednesday and Thursday. If the weather conditions warrant it, the call-in center will be operational on Friday.

Posted 10/4/2016 1:05pm

Impending Weather Cancels 2 FCSO Events

National Night Out, an annual crime prevention event that was planned for tonight, Tuesday, Oct. 4, has been canceled. The event was scheduled from 5-8 p.m. at Veterans Park in Flagler Beach.

Also, Soda With A Cop, which was planned for Friday, Oct. 7, 4:30 p.m. -7 p.m., at the Chick-Fil-A restaurant in Palm Coast, is also canceled.

This week the focus is turning to preparation in Flagler County and throughout Florida for Hurricane Matthew. Now is the time to monitor weather news and prepare your home, family and business in advance of this storm.

As details become available about possible reschedule dates for these events, we'll let you know. Be safe everyone and we're sorry for the inconvenience.

Posted 10/4/2016 1:05pm

Flagler County Chamber Reschedules Two Events in Anticipation of Hurricane Matthew

Palm Coast, FL - After consultations with Flagler County leaders and municipal partners, the Flagler County Chamber of Commerce announced today that it would postpone two upcoming events, its Common Ground breakfast scheduled for Thursday, October 6 and The 12^th Annual Creekside Festival scheduled for October 8 & 9. The decision was made shortly after Governor Scott declared a State of Emergency for the entire state after forecasters adjusted the trajectory of the storm to show that there is potential for Matthew to strike Florida and continue on a northward path.

"We are closely monitoring the weather forecast and thought it best to reschedule these events for the safety of our guests, " said Chamber President Rebecca DeLorenzo. "We are hopeful that the storm's impact to our community will be minimal; nonetheless, it's necessary for all residents and businesses to take emergency preparations seriously in the event we experience a natural disaster."

According to DeLorenzo, the Common Ground Breakfast with City Managers Dan Davis of Bunnell, Larry Newsome of Flagler Beach and Jim Landon of Palm Coast is being rescheduled from October 6 until October 27. The new event will take place at the Hilton Garden Inn in Palm Coast, starting at 8AM.

The 12th Annual Creekside Festival will be postponed until Saturday, November 5 and Sunday, November 6 and will take place at Princess Place Preserve. Vendors and volunteers are being notified of the date change.

For more information about the Chamber and its upcoming events, please call (386) 437-0106.

For more information on how to prepare for a hurricane, please visit http://www.flaglercountyedc.com/about-living-here/hurricane-preparedness or http://www.flagleremergency.com. You may also call the Citizens' Information Center line at (386) 586-5111.

Posted 10/4/2016 1:05pm

Flagler County cancels upcoming events

October 4, 2016 - Flagler County is cancelling two upcoming events as Hurricane Matthew approaches.

Flagler County Citizens Academy scheduled for 5 p.m. Thursday will be cancelled. All participants have been notified by phone.

Additionally, Access Flagler First, always scheduled for on the first Friday every other month, is cancelled this Friday, Oct. 7.

"Pastor (Charles) Silano and I look forward to seeing you on Friday, Dec. 2," said Janet Nickels, program manager for Flagler County Human Services. "If you know of someone who regularly attends this event, please let them know and help us get the word out."

Other closures will be announced as weather dictates.

"We want to do everything we can to keep everyone safe," County Administrator Craig Coffey said. "We don't know exactly where Matthew will go, but we are taking this hurricane very seriously."

Posted 10/4/2016 1:05pm

Sign up for CodeRED, special needs evacuation shelter registry

October 4, 2016 -Flagler County officials are encouraging residents to sign up for the CodeRED weather warning notifications and for those requiring additional assistance to apply for the special needs evacuation shelter registry.

"Weather conditions can change rapidly," said Steve Garten, Flagler County Public Safety Emergency Manager. "We especially want to make sure we have everyone with special needs registered as Hurricane Matthew approaches."

More specifically, individuals who should register for special needs evacuation sheltering are people who require assistance with daily living or who have medical conditions that prevent or hinder their ability to care for themselves.

Residents with computer access can register for either or both online at www.flagleremergency.com.

The direct link for CodeRED is https://public.coderedweb.com/CNE/7B3E2CD592C0. The link to the special needs application is http://flagleremergency.com/doc/psn_form.pdf.

"We as a county are making the necessary preparations to take care of the health and safety of our residents," said County Administrator Craig Coffey. "Signing up for these services now will help us to help you."

Posted 10/4/2016 1:05pm

This is an Emergency Announcement from the Flagler County Emergency Services and Department of Economic Opportunity regarding tropical storm Matthew.

A State of Emergency has been declared by Gov. Rick Scott for the State of Florida after forecasters adjusted the trajectory of the storm to show that there is potential for Matthew to strike the state and then traverse northward.

We are encouraging all business owners to prepare their business for the hurricane b

Quick Contact Numbers

New City of Palm Coast website is LIVE!

Hurricane Matthew Recovery Information

'State of Local Emergency' document released to assist residents with insurance claims

DOH-FLAGLER BEACH ADVISORY LIFTED FOR WASHINGTON OAKS

School Board Adopts Post-Storm Calendar

Information on the removal of hazardous trees from City of Palm Coast

Debris removal ongoing in Flagler County

Flagler's beaches partially reopen Wednesday, A1A detour remains

FEMA amends declaration to include 'Individual Assistance' in Flagler County

Flagler Emergency Management: Follow recommended Hurricane Matthew recovery tips

526 truckloads of storm debris in Palm Coast, so far; collection continuing

Flagler County residents should get debris to the right-of-way quickly

FLAGLER BEACH ADVISORY LIFTED FOR BEVERLY BEACH & GAMBLE ROGERS NOT WASHINGTON OAKS

Assistance Center closes physical location, virtual opens

Call-in center open Saturday, Sunday

'Farm Share' provides food, goods Monday

Flagler beaches remain closed awaiting acceptable ocean water tests

Red Cross, Salvation Army continue to serve meals Friday

Flagler County Assistance Center consolidates to one location

Meal center plan changes Thursday

Reminder: Beware of Scammers Claiming to Be FPL

Flagler Beach Pier - Update

State provides insurance, fraud tip lines

City of Palm Coast waives permit fees for repair work related to Hurricane Matthew

Palm Coast parks begin to open and other updates for Wednesday, Oct. 12

Resources

Cleaning supplies being distributed in Bunnell, Beverly Beach, Flagler Beach

Hurricane Matthew - Yard Waste Debris Removal

Meal centers remain open on Wednesday

FEMA Teams Assessing Hurricane Matthew Damage

Flagler County opens an Assistance Center

Health Department recommends Daytona North residents boil water

Tuesday, Oct. 11, Update: Hurricane recovery info from City of Palm Coast

Flagler County waives some building permit fees for work related to Matthew

Flagler County reports preliminary 'individual' damage estimates to state - $72,820,117

Meal centers remain open on Tuesday

2016 Biketoberfest® - SRA1A Detour

Curfew further limited to Flagler Beach

FPL restores to 75 percent of Flagler County residents

Flagler officials: drain, cover standing water

Important information about City of Palm Coast wastewater (sewer) system

Prevent fires, practice generator safety

City of Palm Coast phone lines down; use EOC call-in center number

Status updates in Flagler County Monday, October 10

Proper Sewage Clean Up Procedures

Flooding From Hurricane Matthew Can Cause Problems with Sewage Systems

Bridges fully reopen at 7 a.m. Monday

Palm Coast Branch Library to open as comfort center, normal hours to resume Tuesday

Shelter transferred to Church on the Rock

Beaches in Flagler closed until further notice

Beaches in Flagler closed until further notice

Sunday Update: Hurricane recovery information from the City of Palm Coast

FPL restores to nearly half of Flagler County residents

Secure tarps, cover exposed areas Monday until mid-week

Flagler officials urge stormwater safety

Free ice available 4 p.m. at Palm Coast Parkway Winn Dixie

Water donations accepted at Flagler County Government Services Building

Feeding Centers open throughout Flagler County, Red Cross has roving vehicles with meals

Hurricane Matthew Debris Collection Begins in Palm Coast

Flagler County Opening a Distribution Center

Department of Health Flagler - What to do if your well is flooded

Hurricane Matthew recovery information from the City of Palm Coast

Tips for picking a contractor; City of Palm Coast Building Division ready to assist

Publix has bottled water on shelves - noon, October 8

Salvation Army opens 'disaster center' with full kitchen in Flagler Beach

Flagler County residents permitted back home

Practice generator safety

Flagler Schools Assessing Damage Following Hurricane Matthew; School Closures Announced

FPL restores power to 2200, sends 275 lineman to Flagler

Residential re-entry will be in stages when safe

Flagler County curfew expanded for Friday

Flagler County first responders are grounded for the duration of the storm

Stay indoors, limited first responder abilities as Matthew nears

Head to shelters now though cots, crates gone

Flagler County Enacts Curfew

Mandatory Evacuation Area Expanded

Additional Shelter Opening in Flagler County

Community Center Closing at 3

Citizens Academy Cancelled