Quick Contact Numbers

Main City Number / Customer Service
(386) 986-2360

Animal Control
(386) 986-2520
Building Insp. & Permits
(386) 986-3780
Business Tax Office
(386) 986-3766
Code Enforcement
(386) 986-3764
Communications & Marketing
(386) 986-3708
(386) 986-3723
Human Resources
(386) 986-3718
Fire (Non-Emergency)
(386) 986-2300
(386) 986-3730
Parks & Recreation
(386) 986-2323

Flagler County Info Line
(386) 313-4111
Flagler County Sheriff
(386) 437-4116

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This page was printed from : https://www.palmcoastgov.com/housing-programs/fair-housing
Housing Programs

Fair Housing Information

It's not just your right...it's the law!
You Have a Right to Live Where You Want to Live!

The Florida Fair Housing Act and the Federal Fair Housing Act make it illegal for anyone to refuse to rent, sell, make a - housing loan or provide insurance to you based on any of the following characteristics (also called protected classes):

  • Race or Color
  • National Origin
  • Religion
  • Sex
  • Familial Status (including children under the age of 18 living with parents or legal custodians; pregnant women and people securing custody of children under 18)
  • Disability

How Do You Recognize Housing Discrimination?

It is unlawful for anyone to discriminate, based on any of the above characteristics, by:

  • Refusing to rent to you or sell you housing;
  • Telling you that housing is unavailable when, in fact, it is available;
  • Showing you apartments or homes only in certain neighborhoods;
  • Advertising housing only to preferred groups of people;
  • Denying you property insurance;
  • Conducting property appraisals in a discriminatory manner;
  • Refusing to make certain modifications or accommodations for persons with mental or physical disabilities, including persons recovering from alcohol and substance abuse, and HIV/AIDS-related illnesses;
  • Refusing to provide you with information regarding certain mortgage loans, denying a mortgage loan or imposing different terms or conditions for approval; or
  • Harassing, coercing, or intimidating you because you are exercising your fair housing rights.

Possible Housing Discrimination Indicators

Be suspicious if you hear lines like these:

"Oh, if you had been here 15 minutes ago - someone just left a deposit on our last unit."

"Families with children are allowed in ground floor units only."

"Sure, we rent to persons with disabilities, but we'll need an extra security deposit for the damage your wheelchair will cause."

"Do you think you can afford this neighborhood?"

"Two adults and three children are too many people for this three bedroom apartment."

If You Don't Report Discrimination, It Can't Be Stopped!

If you believe your rights have been violated, the City of Palm Coast is ready to help you file a complaint. You have one year from the date of the alleged act of discrimination to file your complaint.

You will need to provide the following information in your complaint:

  • Your name, address and phone number(s) where you can be reached.
  • Another contact's name address and phone number(s) in case the agency cannot reach you.
  • A description of what happened to you.
  • A statement telling why you believe you are being discriminated against (e.g. on the basis of which protected class).
  • A statement of who discriminated against you, giving name, title and address.
  • A statement describing where the alleged discrimination occurred (complete address).
  • A statement indicating the date the last act of discrimination occurred and stating whether the alleged discrimination is ongoing.

What can you do if you think you are a victim of housing discrimination?

If you want to report suspected housing discrimination, you may contact the Mid-Florida Housing Partnership, Inc., a private not for profit, Fair Housing Assistance Agency, located in Daytona Beach, Florida. Staff at Mid-Florida will discuss your situation with you to determine if a violation exists, assist you in completing the necessary complaint form, conduct a preliminary investigation and advise you of their findings. Staff at Mid-Florida will also assist you in resolving your complaint. If resolution is not possible, staff at Mid-Florida will assist you by referring your complaint to the appropriate governmental agency. For information or assistance call or write to:

Mid-Florida Housing Partnership, Inc.
1834 Mason Avenue
Daytona Beach, FL 32117
Phone: (800) 644-6125 or (386) 274-4441
Fax: (386) 274-1415
E-mail: mfhp@bellsouth.net

Other agencies that can answer your questions about fair housing and can assist you in filing a housing complaint:

Florida Commission on Human Relations
325 John Knox Road
Building F, Suite 240
Tallahassee, FL 32303
Phone: (800) 324-8170 or (850) 488-7082

U.S. Department of Housing & Urban Development
Office of Fair Housing & Equal Opportunity
451 7th Street, S.W., Room 5204
Washington, DC 20410
Phone: (800) 669-9777 or (202) 708-0836
TTY: (800) 927-9275

Fair Housing Coordinator
Virginia Smith, City Clerk
City of Palm Coast Administrative Services & Economic Development
160 Lake Avenue
Palm Coast, FL 32164
Phone: (386) 986-3709
Email: vsmith@palmcoastgov.com

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