Quick Contact Numbers

Main City Number / Customer Service
(386) 986-2360

Animal Control
(386) 986-2520
Building Insp. & Permits
(386) 986-3780
Business Tax Office
(386) 986-3766
Code Enforcement
(386) 986-3764
Communications & Marketing
(386) 986-3708
(386) 986-3723
Human Resources
(386) 986-3718
Fire (Non-Emergency)
(386) 986-2300
(386) 986-3730
Parks & Recreation
(386) 986-2323

Flagler County Info Line
(386) 313-4111
Flagler County Sheriff
(386) 437-4116

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Strategic Action Plan

The City of Palm Coast utilizes an innovative Strategic Action Plan (SAP) that emphasizes a team approach to implement a Vision for the City through long-term Goals and short-term Objectives and Strategies. Through performance management, the SAP Process is a comprehensive and systematic approach to improving results through evidence-based decision-making, continuous organizational learning, and a focus on accountability. Each year the Palm Coast City Council evaluates the organization's progress within a multitude of service areas inclusive of areas of accomplishment and concern. City Council has an opportunity to align action areas into budget commitments and, ultimately, adopt a budget that supports the City's Vision.

The Strategic Action Plan is comprised of six long-term Goals – Expansion, Economic, Financial, Environmental, Quality of Life and Workforce Talent.

Each of the Goals has dozens of objectives and strategies that serve as a roadmap for City staff. To ensure that projects, activities and initiatives stay on-course toward success, City departments, divisions and teams have "performance measures" that are tracked throughout the year. Some of our performance measures continue from year-to-year, while others are added or updated as City Council sets new priorities.

Strategic Action Plan