Quick Contact Numbers

Main City Number / Customer Service
(386) 986-2360

Animal Control
(386) 986-2520
Building Insp. & Permits
(386) 986-3780
Business Tax Office
(386) 986-3766
Code Enforcement
(386) 986-3764
Communications & Marketing
(386) 986-3708
(386) 986-3723
Human Resources
(386) 986-3718
Fire (Non-Emergency)
(386) 986-2300
(386) 986-3730
Parks & Recreation
(386) 986-2323

Flagler County Info Line
(386) 313-4111
Flagler County Sheriff
(386) 437-4116

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This page was printed from : https://www.palmcoastgov.com/employment/opening/2390/customer-service-representative

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Please remember that only applicants that meet minimum qualification for the position will be considered for City employment. All applicants, at the time an interview is scheduled, will be asked to provide proof of diplomas, degrees, current licenses and certifications. We are pleased that you have chosen to explore employment opportunities with the City of Palm Coast and we wish you well in your search for employment.

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Customer Service Representative

This is administrative support work in receiving, entering, researching, responding to, and tracking telephone citizen inquiries and complaints relating to city services.  Duties include accurate processing of account inquiries and payments for the City Utility and other departments.   Must have knowledge of customer service standards and excellent communication skills; proficiency in using databases and word processing applications.  Candidate requires excellent verbal and written communication skills to resolve complaints and respond to inquiries. Work is performed in a high volume, inbound, call-center environment.
High School Diploma or GED, supplemented by a demonstrated aptitude for Customer Service Oriented work, and (3) years cashiering experience and (1) year of experience in a high-volume inbound, call center or customer service environment. Must have demonstrated experience in using databases and work processing applications.


This position closes on 11/25/2022 5:00 PM
Salary : $17.69 - $20.05
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Human Resources
Phone : (386) 986-3718
Office : City Hall
160 Lake Avenue
Palm Coast, FL 32164