The Utility operates as an enterprise fund, meaning it is not supported with tax dollars but rather totally funded through water, sewer and reuse service revenues and utility capacity fees.
With over 500 miles each of water and wastewater pipelines, three water treatment plants and a wastewater treatment facility, the Utility Department provides service to the residents and businesses of Palm Coast as well as to various territories outside the city limits. The Utility Department is responsible for providing high quality, safe drinking water and environmentally responsible wastewater service to the community.
The department operates a call center during normal business hours and on-call technicians are available 24 hours a day through an answering service. Our staff of highly trained individuals are equipped to provide the best utility service available.