Quick Contact Numbers

Main City Number
(386) 986-3700
Customer Service
(386) 986-2360

Animal Control
(386) 986-2520
Building Insp. & Permits
(386) 986-3780
Business Tax Office
(386) 986-3766
Code Enforcement
(386) 986-3764
Communications & Marketing
(386) 986-3708
(386) 986-3723
Human Resources
(386) 986-3718
Fire (Non-Emergency)
(386) 986-2300
(386) 986-3730
Parks & Recreation
(386) 986-2323

Flagler County Info Line
(386) 313-4111
Flagler County Sheriff
(386) 437-4116

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This page was printed from : http://www.palmcoastgov.com/emergency
Emergency Management

A Message From The Mayor

by Mayor Jon Netts

The Palm Coast City Council approved the Palm Coast Comprehensive Emergency Management Plan (CEMP) on February 8, 2005. The CEMP considers a wide variety of disasters and outlines the City's procedures for reacting promptly to save lives and protect property when threatened or hit by a disaster or major emergency.

Aside from general coordination with Flagler County, the CEMP addresses the four integral components of emergency management: preparedness, response, recovery and mitigation.

The basic concept for emergency operations in the City of Palm Coast calls for a coordinated effort and graduated response by personnel and equipment from the City and other disaster support agencies in preparation for, and in response to, local disasters. Although Flagler County has been assigned considerable responsibility under State law, as a practical matter, the City bears the initial responsibility for disaster response and recovery operations within its jurisdiction. When the City's resources are inadequate, assistance will be requested, in the following order from the County and/or other local governments, and the State as needed. If the requested assistance is beyond the County's capability, the City will request State assistance from the State Emergency Operations Center (SEOC).

To ensure an adequate and timely response by emergency personnel and the maximum protection and relief to citizens of the City prior to, during and after a disaster, the CEMP also provides for:

  1. Coordination with the County Emergency Management Office.
  2. Preparation for, and mitigation of, natural and manmade disasters.
  3. Early warning and alert of citizens and officials.
  4. Reporting of all natural disasters between levels of government.
  5. Activation of the City Emergency Operations Center (EOC) and the organization for command and control of emergency response forces within the City.
  6. Movement of citizens from natural disaster danger areas to shelters or safe areas.
  7. Use of increased readiness conditions and response checklists for hurricanes.
  8. Damage assessment reports and procedures.
  9. Return of evacuees when authorized by the appropriate authorities after the disaster danger has passed.

The City Emergency Operations Center (EOC) will be activated for all incidents requiring a significant dedication of resources and/or extraordinary interagency coordination outside the realm of normal, day to day emergency situations responded to by law enforcement, fire and emergency management services.

The EOC Operations Group, under the leadership of the City Manager, will manage the City's response to emergencies or disasters.

The City is a signatory to an interlocal agreement with Flagler County, Bunnell and Flagler Beach concerning mutual aid and closest unit response along with the Statewide Mutual Aid Agreement. If resources within the City are insufficient for disaster response and recovery operations, mutual aid will be requested from the County Emergency Management Office, the State EOC or other local jurisdictions.

During disaster operations, numerous private sector and private nonprofit organizations provide resources upon request of the City Manager and the EOC Operations Group. Included among these are the American Red Cross, Salvation Army, United Way, Retired Senior Volunteer Program, Flagler County and Palm Coast Chambers of Commerce and various church-related groups.

This plan does not substitute government services for individual responsibility. This Disaster Preparedness Guide will provide you with a wealth of information that you can use to ensure your personal safety as well as that of your family. By creating an emergency plan and putting together a disaster supply kit now, you can save precious time should an emergency situation arise.

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