Quick Contact Numbers

Main City Number
(386) 986-3700
Customer Service
(386) 986-2360

Animal Control
(386) 986-2520
Building Insp. & Permits
(386) 986-3780
Business Tax Office
(386) 986-3766
Code Enforcement
(386) 986-3764
Communications & Marketing
(386) 986-3708
Finance
(386) 986-3723
Human Resources
(386) 986-3718
Fire (Non-Emergency)
(386) 986-2300
Purchasing
(386) 986-3730
Parks & Recreation
(386) 986-2323

Flagler County Info Line
(386) 313-4111
Flagler County Sheriff
(386) 437-4116

Visit Contact Page

This page was printed from : http://www.palmcoastgov.com/customer-service

(386) 986-2360

The Customer Service Division is responsible for more than 42,000 Utility accounts serving 70,000-plus residents in Palm Coast. Our staff is dedicated to ensuring that its customers are treated fairly and professionally.

Depending on the services you receive from the city, your monthly Utility statement may include charges for water, wastewater, solid waste pickup, recycling and stormwater maintenance. Please contact us if you have any questions regarding your billing or your service.

Customer Service Locations & Business Hours

The Customer Service Division provides walk-up customer service centers at two locations in Palm Coast:

Utility Office - 2 Utility Drive Palm Coast, FL 32137
*Lobby Hours: Monday through Friday, 8 a.m. to 5 p.m.
City Hall - 160 Lake Avenue Palm Coast, FL 32164
*Lobby Hours: Monday through Friday, 8 a.m. to 5 p.m.

Online Forms and Services

The Division handles all service requests, many of which can be handled online.

Downloadable Forms

Customer Service
Phone : (386) 986-2360
Fax : (386) 986-2390

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